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Confirmed issue regarding Sony SZ and a clean XP install

post #1 of 7
Thread Starter 
There is at least one confirmed issue involving a clean XP install onto a Sony SZ. Specifically, the driver for the SZ's internal webcam indirectly prevents XP from powering down the SZ during shutdown. There's a long story behind how I found this issue, so I won't bore you with all the details. But here are some key links:

Sony® Visual Communication Camera VGP-VCC2 Driver

How to Install the Microsoft® Windows® XP Operating System and VAIO® Applications

A Windows XP-based computer stops responding during standby or hibernation operations or when you try to use the Shut Down command

After a few issue escalations, I was contacted by a Sony technician that was familiar with the issue itself. He told me that there are several hot fixes applied to the SZ that are not publicly available (neither via Sony nor Microsoft). But the only hot fix he could disclose to me was the one mentioned in the Microsoft Knowledge Base article above (KB909667), as it involved the issue I reported.

Specifically, he said the hot fixed Stream.sys file had been applied to my SZ140 during the initial build. But since I had reformatted my hard drive for the clean XP install, that install's version of Stream.sys was causing the power-down problems. Yet he said that due to Microsoft's policies, Sony could not re-distribute the hot fix.

So the only solution he could offer was for me to perform a full system restore (via the 9 system restore CDs I had created). Then copy the hot fixed Stream.sys file to a CD. Then re-perform the clean install of XP. And then copy the hot fixed Stream.sys from the CD back to the SZ. So instead of doing all that, I contacted Microsoft in hopes they can release the hot fix to me directly.

FYI, I should note there seems to be a condition related to the webcam/power-down issue. If I power-up the SZ, then activate the webcam's video, and then shutdown XP -- the power-down works as expected. But if I power-up the SZ, but I don't activate the webcam's video, and then shutdown XP -- the power-down does not work.

Also, the Sony technician did not explicitly identify the other hot fixes applied to the SZ. But he did imply the hot fix for the following issue might also be applied, too:

Computers that are running Windows XP Service Pack 2 and that are equipped with multiple processors that support processor power management features may experience decreased performance
post #2 of 7
Thread Starter 
I should also note that I experienced a few other problems with the clean XP install:

1) The following Intel-related drivers available on Sony's support site cannot be installed on the SZ (at least not with the original BIOS):

Intel® 945GM Chipset Driver

Mobile Intel® 945GM Express Chipset Family Graphics Controller Driver

... so you'll need to download the equivalent drivers directly from Intel's web site.


2) The updated BIOS is available via the following link, but it can only be installed after the Intel chipset driver has been installed

BIOS Update

This contradicts the install sequence as specified within Sony's "Windows XP Clean Install" instructions. FYI, this BIOS update seems to improve the responsiveness and tracking of the SZ's touchpad
post #3 of 7
Thanks for the info. I will backup the stream.sys tomorrow when I get my sz before doing a clean install. If all you need is the one file I can probably email it to you.
post #4 of 7
flashram,

I've recently bought a SZ110 from Best Buy and I've reinstalled WinXP Pro. I'm experiencing the same shutdown error that VaioFan is. I was wondering if I could ask you to send me your backed up copy of the stream.sys file.
post #5 of 7
Quote:
Originally Posted by Beowulf
flashram,

I've recently bought a SZ110 from Best Buy and I've reinstalled WinXP Pro. I'm experiencing the same shutdown error that VaioFan is. I was wondering if I could ask you to send me your backed up copy of the stream.sys file.
Check about half way down this page for download instructions for the hotfix from Microsoft. Let me know if you have any problems.
post #6 of 7
Can someone email me the stream.sys to cctimeslipcc@yahoo.com? Thanks!
post #7 of 7
Thanks sooo much for the info SonyVaioFan (^_^)
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