, it was a few bucks bucks to ship for you, but us overseas people (I'm in Japan) have to think a little harder on the subject. If I have to pay $150-160 to have a new unit RMA'd over something that I had no control over, it's going to make for some stink. If I were back in the States, then I'd probably think the same- couple bucks, I can deal with it. But some of us have to put considerable thought into the entire process. One RMA and we're out considerable time and money. 2 RMAs and we're talking a WHOLE lot of money and grumpiness. And that
, IMO, is unacceptable.
Some of us have to be a little more careful because the consequences are far more serious than for someone in the US.
, we can't? I must've missed that part.EDIT
: Just found a quote from Robert602
: Sager have a policy of paying return shipping costs, but this does not apply to international orders, so you have to pay both ways
from this thread
That makes 1 RMA almost unbearable. Figure US$150~200 each way. If that happens twice or even 3 times, one might as well just throw it in the toilet. Altho' I can't recall anyone having had to do that. One time, though, doesn't seem to be uncommon. *frown