New Posts  All Forums:Forum Nav:

Plugged in, but battery % remaining keeps decreasing

post #1 of 23
Thread Starter 
Hey there!
I was just using my 9880 like normal, when I suddenly smelled something like an electrical fire or burning plastic. I couldn't tell exactly where it was coming from (wasn't even sure it was my laptop). I had JUST started playing a video game with the fan on full throttle (fn+f2). I quickly shut it off and left it that way for about two hours.
When I turned it back on, I happened to notice that my battery indicator said "charging", which is weird because I've always had this machine plugged in. I've never run it on batteries. It was at 98%. The weird thing is, the % remaining is going DOWN. It's now on 75% after about 20 minutes.
I'm not sure what to do here. I'm a little afriad of what'll happen when it hits zero. Will it shut off, or is this just an indication that my battery got fried, and it'll still work because it's plugged in?
Has this happened to anyone else before?

Thanks for any help.
post #2 of 23
after checking the rest of your "powerline" like surge protectors and the likes, assume you fried your brick! if you have another sager, aw or the likes available try it on it and see what happen. if it is only the powersupply, be happy (could have been much worse), rma it and get a new one!
post #3 of 23
Thread Starter 
This is what I thought at first as well, and no doubt it could be true. What confused me was that the power indicator in the Windows tray showed that the computer was running off AC power, and that it was charging the battery (the plug with lighting bolt over it). This could, of course, just be misleading, but it threw me for a loop last night.
Do you think there's a possibility the battery or the connection to the battery got friend? Would that cause these symptoms?

In any case, thanks for your help. I'll probably e-mail Sager today or tommorow and see what they think.
post #4 of 23
its the power circuit on the motherboard, a rma to replace the mobo would be in order

this has happened before on this forum

dont waste time asking them for a brick if it is under warrenty

http://www.notebookforums.com/showthread.php?t=101549
post #5 of 23
Thread Starter 
Well, thankfully in my case there was no puff of smoke, and my laptop will still turn on. I'm just wondering what happens when it hits 0%... will it shut off or can I still run off AC? That'll be the real test.
Regardless, I'll call 'em up and see what they think. I also doubt it's the brick, but you never know.
post #6 of 23
Thread Starter 
small but sad update - it got to 0% and shut off. Sager hasn't gotten back to me yet. I would expect them to today sometime.
This would imply to me that it might be the brick, but could also be the mobo like doggie described... that would suck. The light on the brick still shines, but I'm keeping my fingers crossed.
post #7 of 23
If you have a multimeter you could do a quick check of the output voltage of your brick. However, even if the voltage matches the spec, it could still be the brick isn't able to provide the required current output. But it might be worth doing anyway since if the voltage is out of spec, that would be a dead giveaway that it's the brick. If a surge hurt the brick, then it could be that both the brick and the mobo are defective. RMA time anyway methinks.
post #8 of 23
it will not work most likely because the power circutry on the mobo is fried
post #9 of 23
try removing the battery and see if it powers on at all
post #10 of 23
it wouldnt, the vrm and charging circut is dead
post #11 of 23

power

Hey like doggie96 said its the power relay circuit on the mob. I have have seen this on 2 of my friends 9880. They pulled out the heat sink on the bottom of the laptop and you could see the fried circuit. It comes in the back and it doesnt allow ac power to the lappy, and does not allow it to charge. The only way to truely fix without voiding the warranty is to send it back and have the mob replaced. Now I do know there is a fix but do not reccomend it because it will surely void any warranty. What my friends have done is make a solder connection from on end of the circuit to the other allowing the electricty to flow and bypass the circuit. It saved them hundreds of dollars but I say again I DO NOT encourage anyone to try this as it will void their warranty. I do not understand why this is happening to these laptops. I have a 9860 and have had zero problems but EVERYONE of the 9880 laptops I have seen have had this problem. This is a major concern of mine about going with a 9880. They need to address this issue and figure out why it is happening.
post #12 of 23
Thread Starter 
Quote:
Originally Posted by steve4112
The only way to truely fix without voiding the warranty is to send it back and have the mob replaced.
This is exactly what I did. Unfortunately, it won't even get to them until Friday, so I can imagine that I wont have it back until the following Friday.
DOH!

I broke down and bought a desktop. I've had 3 fatal problems with this laptop so far, two of which have required me to send it back to Sager. This is in less than 6 months of ownership.
I love this laptop, but it just seems to me that gaming laptops aren't quite ready for prime-time. They heat up far too quickly, and the difficulty in swapping parts makes it even worse. It seems that Nvidia has already figured this out, since they don't officially support the laptop versions of their cards (another big problem I've run into).
Since this laptop isn't really portable anyway (12 lbs is a BIG load to be carrying around in a backpack), my primary reason for buying a laptop was for the small footprint (for a small apartment) and ease of moving (I'll probably move several times in the next several years). But those two benefits don't seem to be worth the cost of constant repair, let alone the bummer of unexpectedly being without it for weeks at a time.
So it was great while it lasted, but I'm sadly relegated back to the realm of kicking a huge box under my desk, at least for the time being.
post #13 of 23
i definately would have them repair it before the warrenty is out though
post #14 of 23
hey, this is actually one of my first posts here but this situation is exactly what happened to me as well with my 9880, except i did get a puff of smoke.

i was on the computer one day when i noticed the screen dim. that wouldnt happen unless the ac adapter wasnt plugged in but i didnt touch it. Next the "on battery power" light comes on and i take a look at the plug to make sures its still plugged in and it is. i take the adapter plug out from the back of my computer for cuirosity sake and it just shuts off. i had a spare adapter so i plugged it in and i didnt have another problem for two days. that is when i started to smell buring electornics. i wasnt sure of where it was comeing from at first but i turned my computer off to be safe. i unplugged it and turned it on without incident but right when i plugged it back in, i noticed a bright pinpoint of light form the rear fan area and an instant later a huge puff of smoke seemed to pour from the power button and the rear fan. needless to say, i sent it in a week ago and am now waiting patiently for it to return.

i was just wondering, could it possibly be the adapter shorting something out in the computer? should i get a new adapter as well? or is it just a problem with the motherboard?
post #15 of 23
Thread Starter 
Quote:
Originally Posted by doggie96
i definately would have them repair it before the warrenty is out though
Yeah, it's actually in the shop now, but unlike malignite13, I didn't wait patiently for it.
Go my Dell XPS last night. Let me tell you, in a slightly OT way, that the Dell XPS is to other desktops as my Sager is to other notebooks. The thing is HUGE. I bet it easily weighs 50lbs, and I had to haul it up 4 flights of stairs. WOW.
Anyway, if anyone else is thinking of getting a desktop, I would recommend something slightly... smaller.
post #16 of 23
Same thing happened to me.. I noticed over a couple month period my battery wasn't charging..infact was loosing power. At the time I thought it was a bad battery and had planned to send the battery back to get it replace..but then I got the puff of smoke and everything went dead. motherboard and video card fried, as well as my usb keyboard that was plugged in..
post #17 of 23

Power Problem here too

This happened to my 9860 yesterday, unfortunately I am just out of warranty by a month or so. Seeing that I'm going to have to send it in for service I was hoping I could just do the MB and video upgrade at this point because I'm sure they will have to replace the MB anyway. I'm waiting to hear from SAGER today and hope to get it overnighted to them by EOD today!

I really hate the smell electrical / plastic burning!
post #18 of 23

Sager 9860 Down for the count...

My 9860 has been working great for over a year, but today I returned to the room to a smell of burning electronics. The AC adaptor stopped working, and it continued to run off of batteries.

To ensure the power brick was ok, I swapped out my coworkers brick. It made no difference, neither did changing the batteries. The laptop no longer will run off AC, nor will it recharge batteries.

PITA... time to see if Warrantech provides good support.
post #19 of 23
See if they will do the 7800 gtx upgrade as you need a new mobo anyway

The power circutry is fired
post #20 of 23
I experienced a simliar issue minus the puff of smoke or smell of burning anything.

On my 9860, when I plug in the AC adapter it starts making some odd noises that I don't remember from before, when I try to boot up the computer it begins to boot but then continously restarts itself before it gets into windows, and it happens at different places during the boot up. I'm hoping that it's not my power circuit on the MB cause I'm out of warrenty. I think I've got a friend with the same type of AC adapter so I'm going to try that (I am hoping that the AC adapter has partially fried and simply isn't able to provide constant power - it can obviously supply some, since it is starting, but not enough to keep it running.
New Posts  All Forums:Forum Nav: