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Originally Posted by Adrenolin
Yes, after a few years it is then cheaper to replace the unit completely but you still have to ship your original back to them. Dell WILL use working parts from that system in any future warranty issues from someone else calling in.
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That is correct, Dell will use parts out of other returned systems... that is how Dell maintains additional parts volumes. They do not keep buying those parts from their OE channel. 90 days after a product is no longer sold new on their site, all remaining new parts are transferred to the Dell Spare Parts warehouse.
After those parts are exhausted, the only remaining parts are those salvaged from returned systems.
So, Dell had to pull the 6800 from the build-to-order page and cancel orders because they ran out and can't get more because the bare GPU's were no longer available. This means all "Previously Ordered New" 6800's were recycled into the last purchases as they weren't shipped or used - they qualify as new.
Now, Dell Spare Parts says they are out of 6800's. This means that someone will have to return a defective system with a 6800 in it. But if they return it and the 6800 is ok, they'll have to reuse that part in the replacement system that they send to that customer. If the customer has a defective 6800 in their 9300, they don't have any 6800 cards to replace it with. This means they must furnish the customer with a system of equivilent or better performance in all specs. What's the next card similar or barely better than the 6800? 6800 Ultra? Well Dell probably won't want to send a customer an XPS for their 9300 because of the cost of other additional parts in the XPS. So, the 7800 Vanilla is the next closest step. And what does it come in? A 9400 of course. So then they have to provide similar memory quantity, CPU quality (they can even get away with a Core Solo here), similar hard drive size and speed, and similar optical drive option.
Dell has no other 17" laptop replacement option unless they want to lose additional money by giving a Precision or XPS model to a 9300 owner.