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56xx barebones dead on arrival

post #1 of 14
1/21/04 at 3:17am
Thread Starter 
I can not believe this. I just received my 56xx barebones system (no ram, hard drive, or cpu) and it does not work. I installed a 3.2 P4EE, 1gig of Geil pc3200, and the 7k60 travelstar hard drive. I plugged it in and turned it on and this is what happened... The dvd/cdrw makes noise, the fans work, it heats up (not hot, just regular heating up like the proc is doing something), but nothing else. No post, startup, or bios of any kind. I really want to start crying. I spent three grand on something that does not work. Anyway, I tried switching the dimms and tried reseating them, that did not work. I played with the contrast and the vga switch thing, nothing. I tried to reset the bios, nothing. Took the processor out and put it back, nothing. I called tech support, he said that there was nothing that he could do because there was nothing on the screen. Then he told me to call another number and get an rma. I have heard of other people having similar problems and unless things turn around fast I think that I might try to just get my money back, if that is even possible. Of course, I paid for it by check to save the forty bucks. Has anyone had good look with these notebooks. Please let me know if you guys have any idea. School started last week for me and I don’t have time to get an RMA and return the thing (I will if that is the only way but…), I have a programming assignment due Monday too. I think ill go cry now :-(
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post #2 of 14
1/21/04 at 3:19am
Thread Starter 
o yea, i made sure that the audio button was off. it is supposed to stay under the on label, andslides back to the sameposition after you switch it off right?
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post #3 of 14
1/21/04 at 5:19am
Uh, who did you buy this from?
As far as I know, SAGER does not sell barebones machines. Precisely to avoid this kind of thing. You can get them without OS and with just the minimum CPU, RAM and HDD but they don't send out barebones because there's too many things that can go wrong.
Also, what about the CPU and other items, where did you get those from? These are alll possible sources of the problem the machine manufacturer has no control over.

What I really don't understand is why you would go the barebones route when you could have gotten a SAGER 5680 with the same equipment for less.

You need to identify all the resellers from who you bought the equipment from and you need to contact all of them with regard to this matter. The likelyhood of having to send it all back is very high.

Which brings up another issue, proper planning. Waiting until just before you are going off to school with a major piece of equipment that you are going to assemble is a risky strategy.

In any case, I hope your problems work out and you get your machine working.
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post #4 of 14
1/21/04 at 7:18am
Have you tried external monitor ? may be the problem with LCD. If external monitor does not help it could be videocard problem.
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post #5 of 14
1/21/04 at 12:36pm
Thread Starter 
i tired the external monitor, that did not work. Tech support guy said that it may be a problem with the video card. then another tech guy told me that it may me the Geil ram that was the problem. and Marquis, what is the big deal about the barebones. I got the computer from mobileperipherals, and no it was not cheaper. I bought the components from newegg. you make it sound like i did some daring mod to the computer, it was a simple install. And proper planning, ha, was I supposed to count on this $3000.00 paperweight not working. Anyhow… im going to try another proc when I get home and if that does not work I will have to try to find someone with a laptop so I can try their ram. Please let me know if you guys find anything out or have any ideas. thanks
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post #6 of 14
1/21/04 at 7:47pm
Try a different CPU and see if it boots. Also go into your BIOS settings when you can get to a boot screen and check your settings. If you have the 5670 it may NOT support the CPU that you are using. See if your reseller has a BIOS update that would support the CPU that you are attempting to use if the unit you have is a 5670.

Also check with the reseller to see if you motherboard is using DIP switches to set the CPU/BUS speed or jumper pins. You might just have to chage a DIP/Jumper to get up and running. IE changing the jumper that controlls the BIOS.............

You should be able to get into the CMOS settings by removing the CPU and trying to boot up. Key word here is SHOULD.............

Good luck, I hope this helps
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post #7 of 14
1/21/04 at 8:15pm
Quote:
Originally Posted by radpieman
and Marquis, what is the big deal about the barebones. I got the computer from mobileperipherals, and no it was not cheaper. I bought the components from newegg. you make it sound like i did some daring mod to the computer, it was a simple install. And proper planning, ha, was I supposed to count on this $3000.00 paperweight not working.
I don't think Marquis was making a big deal about a "daring mod" but merely pointing out the fact that you could buy a 5680 with all the same components for less than $3000. I've recently read a couple threads in which PCTorque customers received their laptops in a matter of days so if you simply can't figure out why its not working, and returning all or some of the parts is a possibility, you might be able to get a brand new 5680 from PCTorque in time to get your assignment done.
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post #8 of 14
1/21/04 at 9:28pm
Did it work? Nope!

I don't think it was a "daring mod" just why go to all the trouble of assembling a computer when you can get the same thing already assembled for less, and have it pre-tested as well. I am all for modding to the max, when you have the time and money for it. But when I have to get to someplace by a certain time in the near future, I don't go out and order a bunch of parts and try to build myself a car. I guess its a matter of priorities. You wanted to "build" your laptop. You went with some top end components and a good chasis. Obviously, something didn't work. Though its possible the barebones has a defect, I have done business with MobilePeripherals in the past and they are good people so I would bet on the barebones being okay. Given the components used, I'd also be skeptical they were defective. More likely, as has been suggested, there could be some conflict between the barebones and one or more of the components you have used. Or, even more simplyk, it didn't go together right.
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post #9 of 14
1/22/04 at 9:56pm
Thread Starter 
/*******************UPDATE***********************************\

I tried out the proc in another computer and it worked like a charm. i also swaped out the ram with my friends ram, and that did not work either. Sager wants to charge me $420 for 1 gig of pc 2700 ram while my 1 gig of pc3200 ram cost 196. yeay!!!
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post #10 of 14
1/22/04 at 10:13pm
At least my Sager worked...

Not being rude but - go ahead and if it works - debug and find out what went wrong and post about it.

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post #11 of 14
1/22/04 at 10:23pm
Quote:
Originally Posted by radpieman
/*******************UPDATE***********************************\

I tried out the proc in another computer and it worked like a charm. i also swaped out the ram with my friends ram, and that did not work either. Sager wants to charge me $420 for 1 gig of pc 2700 ram while my 1 gig of pc3200 ram cost 196. yeay!!!
Appears that you saved about $224 for one or two pieces of light weight paperweights. A fully equipped 5680 is about $3,650 and that is with a 3.2EE and 2GB of memory. Not to mention that it works. You failed to mention which model of the 56xx it is that you have. Mobileperipherals lists the 5680-V for $1840 cash. Where does the $3,000 figure come from?
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post #12 of 14
1/23/04 at 2:33pm
Thread Starter 
I have a 5680 from mobileperipherals.i have the better screen (1600x1200) the secondary battery, and the dvd/cdrw. that was $1390. Then the proc ram and hard drive was like $1400. that $2800 rounded up, round up some more and you get 3000, and the company at the time wanted like 3200 for that computer.
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post #13 of 14
1/23/04 at 7:18pm
i had that problem... i just didnt push my memory in far enough.... :P
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post #14 of 14
1/23/04 at 9:00pm
$200 is a pretty significant round up, why didn't you round the company price down $200 to $3000 and they would be even.

Oh well, you get what you pay for. You got a good deal on what should be some good RAM, but it doesn't work, so what's the return policy on that RAM? Can you return it for replacement or refund? Are both sticks bogus?
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