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Warrently question

post #1 of 12
3/5/06 at 7:16pm
Thread Starter 
Lets say i get a 1 year warrenty to start with, if its about to run out can i renew it or extend it later?
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post #2 of 12
3/6/06 at 4:55pm
they may or may not offer it later. Get the 3 year now!!!!!!!!!!!!!!!!!!!!!!! Trust us on this one. If i didnt have my 3 year warranty i would have been out 1000 bucks right now.
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post #3 of 12
3/6/06 at 5:01pm
id say 2 or 3 years depending on how many PC's you go through and how often you upgrade.. just think about those 2 not extending... 1- extending generally costs alot more then rather than now 2- not sure if alienware has extension options
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post #4 of 12
3/6/06 at 5:05pm
AW has offered extensions to people, but I would not count on it in the future. Also, I don't think anyone has been offered an extension that goes beyond 3 years from purchase i.e. buy 2 now only get 1 offered. Again I'm not sure you can count on this practice to continue.
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post #5 of 12
3/6/06 at 5:11pm
you can always upgrade while you are in your warranty period, i just did mine and got 10 % off.
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post #6 of 12
3/6/06 at 6:10pm
Quote:
Originally Posted by fizzle
you can always upgrade while you are in your warranty period, i just did mine and got 10 % off.
Cool. I did not know AW offered that.
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post #7 of 12
3/6/06 at 8:05pm
a 3 year warranty is a must...just to protect your investment...i am not sure about the extension thing post 1 yr warranty, but...wht take the chance?....
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post #8 of 12
3/6/06 at 11:56pm
Quote:
Originally Posted by CancerKiller
Cool. I did not know AW offered that.
I assume he's talking about the upgrade plan AW has always offered.

If you're under warranty, they pay shipping one way, give you "vendor cost" on parts (I assume that's what the 10% off is), and they do the labor for free. When your warranty expires, they'll still do your upgrades, but you pay shipping and labor, in addition to "vendor cost" on parts.

You can also order upgrade parts for life from AW for the same "vendor costs".

I remember a while back in the AW forums that people were complaining about AW's "vendor cost" being higher in some cases than you could buy new parts from sites like Pricewatch, so they knocked an additional amount off the cost of the parts. Maybe that's the 10% fizzle is talkin bout...
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post #9 of 12
3/7/06 at 12:44pm
Quote:
Originally Posted by Hammerhead
I assume he's talking about the upgrade plan AW has always offered.

If you're under warranty, they pay shipping one way, give you "vendor cost" on parts (I assume that's what the 10% off is), and they do the labor for free. When your warranty expires, they'll still do your upgrades, but you pay shipping and labor, in addition to "vendor cost" on parts.

You can also order upgrade parts for life from AW for the same "vendor costs".

I remember a while back in the AW forums that people were complaining about AW's "vendor cost" being higher in some cases than you could buy new parts from sites like Pricewatch, so they knocked an additional amount off the cost of the parts. Maybe that's the 10% fizzle is talkin bout...
Interesting Hammer. I've gotten a couple emails for my latest desktop offering to extend the actual computer warranty over the 1 year I have now. It was roughly $300 or so to extend it out to 4 years total (3 additional years). At least that is the way I read the email. If it was just for the upgrade plan I think its a little spendy, but that is me. I'd prefer to purchase the parts from AW and install myself since we can get parts at AW cost.
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post #10 of 12
3/7/06 at 12:56pm
no no no hammer. i meant they gave me 10% off the price of the extended warranty. plus i got an extra 9 cell battery for like $40. im not saying that they will do it for you, just saying thats the deal i got....and also i think cancerkiller was saying that he did not know that they offered extended warranties whilst still in your currenty warranty period.
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post #11 of 12
3/7/06 at 12:59pm
Quote:
Originally Posted by fizzle
no no no hammer. i meant they gave me 10% off the price of the extended i think cancerkiller was saying that he did not know that they offered extended warranties whilst still in your currenty warranty period.
Yes. And the email I recieved read like a limited time offer so I'm not sure they will continue the practice or not. It is not an option advertised by AW.
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post #12 of 12
3/7/06 at 1:08pm
yea just call em up say you got something in the mail. im sure they will honor it...
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