Violations of law
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Originally Posted by Falafel
I don't know. But we do have quite a few people on this forum that do have the buzzing noise.
My laptop was at Acer for almost 3 weeks and they were not able to fix the buzzing noise even with new parts from China. I got tired of waiting so I'm returning it for a refund.
What was annoying was that I was able to hear the buzzing noise even when I was dragging Windows Explorer windows around the desktop.
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Well,
that sounds pretty bad, but the worse thing is, that there is no competitor on the market...actually when I got mine equiped with this issue (I have owned for 30 minutes) I called ACER in Czech Republic and they told me it is a known issue and they are normally fixing it at their servce center. That is actually a violation of applicable laws!!!!!
According to the European laws, if somebody is selling a product which is defective and the distributor or producer is aware of it, it needs to be announced and sold for reasonably lower price!
BUT ACER REFUSED TO DO THIS AND CLAIMED THIS IS A PRODCEDURE - TO REPAIR BRAND NEW PRODUCT. They also never could repair my 8104. I am about to see the notebook I should buy tomorrow. I have talked to the distributor and will have the chance to unpack and test before the purchase.
But now I actually do not know if I want it or if there would be any alternative to this level of product....