Some of you are taking this WAY too far. The 5 dead pixel policy is NOT a bad policy. Don't jump on any bandwagon against Sager because there a forum to talk about it and make it look bad. It happens WITH ALLLLL LCDs. Here is a cut and paste from a reply I made in the days past:
According to thetechzone.com:
"Apple Computer, for example, considers up to five dead pixels normal." LINKIBM's
Policy on it. They require 11 or more dead pixels on an SXGA+ LCD for replacement.
People complaining about their HPs
having dead pixels.
Dell's policy is 6 or more dead pixels and you can easily search the internet and find a lot of people saying they received theirs with dead pixels. HERE'S
a guy on the Dell boards with 2 dead pixels and the Dell moderator saying: "You are within the industry standards".
Sager's policy is 5 or more as I stated HERE
to make sure everyone knows before buying.
Refering to the VPR matrix laptop from Best Buy, ZDNet says: "The company also considers four bad pixels--either stuck on or dead--as grounds for replacement, which is somewhat generous compared to most other vendors." LINK
According to C|NET:
"Any laptop-toting road warrior knows the danger of dead pixels. Computer or peripheral companies typically won't exchange LCD products for fewer than eight to 10 dead pixels. Considering the panels typically cost a minimum three times the price of a comparably sized CRT monitor, these type of rules might be a tough pill to swallow for most consumers who want their expensive product to be perfect." LINKLINK
to someone REALLY mad about their Fujitsu that came with 3 dead pixels and Fujitsu told them it must be more than 3 before they will replace it.
Samsung has a 10 or more dead pixel before replacement policy according to a CNET reviewer. LINK
Viewsonic desktop LCD dead pixel policy is 4 or more for 14-15" LCDs and 7 or more dead pixels for 17-19" LCDs. LINK
This isn't to down play it, because dead pixels aren't fun, they happen, not real often, but often enough that we all know someone that has one. You could buy 10 LCDs/laptops and never have a problem with 1, then the guy that lives 10 miles from you may have never had an LCD without at least 2.
If Sager guaranteed no dead pixels, many of you wouldn't be able to afford the laptop. Eventually the design will be flawless with LCDs or what replaces them, but right now it can happen and LCD policies with Sager and all the others allow a certain number of them. Let's quit pretending it's Sager's fault and they're the only ones with a policy that allows dead pixels, it's ridiculous. Their policy is one of the best ones out there, yes there's better, and yes there's many that are worse.