THIS was brought up before and I trust BBB no more today than I did then. Every time they call us and ask us to become a member because we have such great reviews I say no thanks. These forums hide NOTHING. If popular opinion was that Sager sucked, it would reflect in these forums and I don't think it does in any way. I have NEVER had to delete an anti Sager post from a Sager owner or someone even pretending to be a Sager owner. Take the honesty in these forums for what it is and at the same time understand, most places you go to are dictated to let you know what they want you to know.
I'm telling you guys, I have access to IBM, Toshiba, HP, ECS, and many other brands of laptops and I choose to put this much into Sager because I like what I see, not with numbers, but with quality, performance, and they seem to care about their product. Call it a plug for Sager, I don't care, it's just me being honest which I doubt anyone who knows me or have purchased from us would say we are anything but honest. I've told people when I felt Sager wasn't right for them when they have asked me which system they should get and throw in another brand other than Sager.
Don't get caught up in the politics of web reviews, magazine reviews, places like the BBB that make money from businesses they represent.
There are a few scummy scamming resellers we've caught on here and elsewhere pulling some stuff that I don't agree with. I 100% respect Powernotebooks.com and Sagernotebook.com as places you can buy from and be taken care of though. I'm not talking as a salesman, but as another computer enthusiast who enjoys this site and the Sager system.
Nobody is getting screwed over. Vex knows and knew the policy. He knows I've been doing what I can to take care of the situation even before he ever brought it to the forums. It is policy though and we don't break the policy of 5 or more dead pixels... just like Dell won't give in for their 6 or more dead pixel policy. People can hate the policy all they want, I don't like the fact that people may end up with a dead pixel as small and hard to see as they often are. If the majority of people would rather take their chances with the 5 pixel policy instead of pay hundreds of $ more, then that's what Sager will go with and appears to be the situation. I understand some people are willing to pay more to guarantee no dead pixels, but it's not that simple. If it was, Dell, Toshiba, Gateway, Fujitsu, and the others would be doing it. I've looked into and considered alternatives to this, but can't come up with something that will for sure work because there's a lot of catches I don't have the time to explain.
So, as a recap:
-You do not run any higher risk with Sager laptops of having dead pixels than any other brand laptop they compete with.
-Sager's dead pixel policy is 5 or more which is better than the industry average beating most other brands.
-Sager has never once that I have seen failed to replace an LCD that had 5 or more dead pixels (I've never seen one with more than 2).
-You can use your 30 day money back refund if you have a couple of dead pixels and find it unacceptable. If you choose to purchase a 2nd laptop, there is no guarantee that one won't have a dead pixel.
When I say dead pixel, I also include stuck pixels.
I'm telling you guys, I have access to IBM, Toshiba, HP, ECS, and many other brands of laptops and I choose to put this much into Sager because I like what I see, not with numbers, but with quality, performance, and they seem to care about their product. Call it a plug for Sager, I don't care, it's just me being honest which I doubt anyone who knows me or have purchased from us would say we are anything but honest. I've told people when I felt Sager wasn't right for them when they have asked me which system they should get and throw in another brand other than Sager.
Don't get caught up in the politics of web reviews, magazine reviews, places like the BBB that make money from businesses they represent.
There are a few scummy scamming resellers we've caught on here and elsewhere pulling some stuff that I don't agree with. I 100% respect Powernotebooks.com and Sagernotebook.com as places you can buy from and be taken care of though. I'm not talking as a salesman, but as another computer enthusiast who enjoys this site and the Sager system.
Nobody is getting screwed over. Vex knows and knew the policy. He knows I've been doing what I can to take care of the situation even before he ever brought it to the forums. It is policy though and we don't break the policy of 5 or more dead pixels... just like Dell won't give in for their 6 or more dead pixel policy. People can hate the policy all they want, I don't like the fact that people may end up with a dead pixel as small and hard to see as they often are. If the majority of people would rather take their chances with the 5 pixel policy instead of pay hundreds of $ more, then that's what Sager will go with and appears to be the situation. I understand some people are willing to pay more to guarantee no dead pixels, but it's not that simple. If it was, Dell, Toshiba, Gateway, Fujitsu, and the others would be doing it. I've looked into and considered alternatives to this, but can't come up with something that will for sure work because there's a lot of catches I don't have the time to explain.
So, as a recap:
-You do not run any higher risk with Sager laptops of having dead pixels than any other brand laptop they compete with.
-Sager's dead pixel policy is 5 or more which is better than the industry average beating most other brands.
-Sager has never once that I have seen failed to replace an LCD that had 5 or more dead pixels (I've never seen one with more than 2).
-You can use your 30 day money back refund if you have a couple of dead pixels and find it unacceptable. If you choose to purchase a 2nd laptop, there is no guarantee that one won't have a dead pixel.
When I say dead pixel, I also include stuck pixels.
What's good for the goose is good for the gander. Remember that.
I didnt enjoy it and I am sure nobody really did...
