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Originally Posted by FlyPaper
Way to GO. I was so fed up with their lack of...all of the above, that I cancelled my order. I actually had a Survey grp. call my house asking questions about Alienware. Woo! He got an ear full, more than he needed to know. I even logged on to the forums and gave him links to the complaints. I believ one of them was your post. Werent u the first one to discover it was not all aluminum when u first received it. well ne wayz, did they charge u a restocking fee?
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A survey group, huh? What a joke! I'll bet you enjoyed THAT conversation. I'm sure it felt pretty good to unload on them. Your memory serves you well, young Jedi. It was indeed, I, who first raised the alloy chassis/case issue with AW. I'll never forget opening that black box only to discover that, aside from the top half of the LCD lid, the rest of the Area-51m was nothing but plastic. My outraged posts sent them scrambling to cover their misleading advertising. It was quite a time. I ended up paying a smaller than normal restocking fee because my return was over 60 days past the standard time. But, all that's in the past, now.


