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Rebooting not working

post #1 of 8
4/3/06 at 2:16pm
Thread Starter 
During reinstalling everything, I got problem with "Rebooting". The computer hangs but can be swithed off using the power button. What is wrong? All other things seems to work properly except "reboot" or "close down and restart".
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post #2 of 8
4/3/06 at 3:54pm
sounds like a program is hanging on shut down

use msconfig and dissable the programs one by one to find the problmatic one

then try uninstalling and reinstalling it
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post #3 of 8
4/3/06 at 5:16pm
Roger - Did you disable device 29 (in bios) before reinstalling? Then after you reinstalled Windows, did you insure that the DVD device was empty when you attempt to reboot. Also, if you have anything "hooked" up to the unit - disconnect them and see if this still happens.

Forgot to mention - after you have reinstalled Windows, re-enable the device 29 in bios. After this install you antivirus followed by the drivers and then the Service Packs and Windows updates. After all this has been completed - then reinstall you applications one at a time and reboot between each application and updates for each application.

Long and tedious problem.

Oh... After you install the Windows Service Packs, disable all USB devices so that Windows can "acquire" and install the newest USB 2.0 drivers. IF you don't do this, many times the USB connection remains at version 1.1.

Keep us informed.

Edit: Rather than "DISABLE" - I really meant Uninstall. Disabling it will not work for what is intended.....
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post #4 of 8
4/4/06 at 4:13am
Thread Starter 
The computer came with a clean/empty HDD. So it is really a virgin install. What is device 29 in the BIOS? So the DVD device need to be empty during reboot sequence? Reboot does not work even during normal shutdown, if I chose "shutdown and restart" (translated from swedish, might be the wrong terms in english). "Shutdown" works. Power Off button works too. USB is already working as 2.0.

Thank you for all advices! Will take a look this evening to see what can be done. Not looking forward to install all software again....
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post #5 of 8
4/4/06 at 1:51pm
The device 29 equates to the Card Reader Devices. If this is not turned off in BIOS prior to installation, the C drive (normal HDD) is assigned to the first Card Reader Device and the HDD will be something like "E" drive.

The DVD being empty was just an attempt to isolate things that might have an effect. You should be able to shut down with a DVD in the device (if it is recognized by the device) at all times without having any problems.
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post #6 of 8
4/4/06 at 3:11pm
Thread Starter 
In my case, the HDD is C, the Card Reader is(are) D/E/F/G and the DVD is H.
The computer shuts down in a normal way. It is the reboot that will not work during installing Windows, drivers etc. and restart is also impossible.
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post #7 of 8
4/4/06 at 4:47pm
Which version of Windows and which Service packs are included on the Windows installation disk?
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post #8 of 8
4/5/06 at 2:53am
Thread Starter 
My first installation was with Windows XP Professional with Service Pack 2. The second one, the one I am using now, is Windows XP Home with Service Pack 2 added via the Update Service. The first reboot hang is already during the first part of installing Windows. There comes a line "computer will be robooted" (my translation from swedish),the normal shut down window and the line "Windows will be closed" (my translation). I just shut down the computer manually after a while and continued the installation.
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