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Small Problem with the 9750

post #1 of 18
Thread Starter 
I recieved my 9750 the other day, and it is a beautiful machine. It runs amazingly well, looks beautiful, and is everything I ever needed in a laptop.

I have only experienced one piece of wierdness with it thus far. When I'm playing music throught the laptop speakers, everything sounds fine. The music is full with a good low end (for an itty bitty subwoofer). However, when I plug in headphones, it's as if the whole bottom end drops out. The bass is all but non-existent. Even the lead vocals on most songs are quieter than normal. The left and right channels (like backup singers) are very loud and clear.

To me it seems like it's setup to run some type of surround sound when I have the headphones jack in use. So I checked the speaker setup both in windows, and in the Realtek manager. They both said just two speaker setup, which should work. I changed them both to headphones anyway just to see if that solved the problem; It didn't. I tried changing the equalizer in the Realtek and boosting the bass. That helped a little, but no where close to what it should be. My 4780 had the same integrated sound and it was a lot different than this.

I also downloaded the newest drivers from Realtek and tried them out. I get the same outcome.

If anyone could help me out on this little annoyance this machine I would sincerely appreciate it.

Thanks

EDIT: I forgot to add that I also made sure the interface configuration was not set up for surround, and that there is only one jack for audio output.
post #2 of 18
Thread Starter 
bump hoping for solution

;D
post #3 of 18
Quote:
Originally Posted by unkNown_
...However, when I plug in headphones, it's as if the whole bottom end drops out. The bass is all but non-existent....
Are you sure your headphones are up to the task of providing that kind of bass you're expecting?
post #4 of 18
That's a good point. Doesn't matter what kind of sound system you have, if you plug in low end headphones (essentially low end speakers too) the reulting soun quality will be equally as low.

You may want to look at getting an SB Audigy Z2, or better headphones. I use a Koss Pro4AAT.
post #5 of 18
Thread Starter 
I've had these headphones for a long time now, they're decent logitech headphones. I've used them on my old laptop, and on my desktop with much fuller bass than I'm getting on this lappy.
post #6 of 18
the sound output on the computer leaves a bit to be desired for sure...through the head phone jack that is.

i personally picked up an soundblaste pcmia card, and love it. they are normally $100, bu got mine at circuit city for $42
post #7 of 18
I have the same issue with my 9750, the sound output is terrible no matter what configuration it is in.
post #8 of 18
I'll just confirm that the audio is pathetic. I think the audio output was tuned specifically for the internal speakers, which destroyed the quality of the line out.

I do audio production with $1,000 headphones. You can really hear what a joke the internal audio hardware is. And yes, the low end is completely cut off. And it always sounds like the audio is always in 3d mode too. Not a good thing.
post #9 of 18
Well I found a set of speakers, in Iraq of all places, that has seperate input for all the channels and the Center/Sub output does not put out any bass either. I would ahve to agree with bigtrouble about it being tuned for the internal speakers
post #10 of 18
Thread Starter 
wow, that's kind of pathetic. The 4780 sounded much better with headphones. This is just really poor design. I'd rather have better sound output with the headphones than with the internal speakers. Now I have to get a usb/pcmcia sound card for this $3800 top of the line piece of machinery.
post #11 of 18
If you are really an audiophile you would probably want to get a pcmcia audio card for just about any notebook. Even the notebooks with the best built in audio aren't that great. I would reccomend the Indigo I/O card. They work very well with high end headphones. If you are wanting to have surround sound for gaming with some gaming headphones then I would get the audigy.

--k1tty
post #12 of 18
It's hit or miss with the Audigy2. I just can't get mine to work reliably in games on my 5720 but it's great for music or video. You will find all kinds of strange problems folks have with these cards. When they work they are great. Creative is notorious for driver problems.
post #13 of 18

Get decent sound and bass this way...

Getting great sound quality and good bass out of these machines is possible and easy, as I discovered recently. This would be for when you're hooking up to a stereo system.

This works well: -

Open the Realtek sound configuration app, might be lurking in the system tray.

Goto 'Speaker configuration' and set it to 4CH speaker.

Goto 'Sound Effect' and set an EQ curve with plenty of Bass emphasis.

Instead of the 'Head phone' socket, plug your stereo into the 'Rear Speaker' out . It's at the other end of the row closest to the IEEE 1394 socket on the left side of your lappy. It's also the 'line out', but setting 4CH speakers makes it become the rear speaker out.

Set your stereo controls for some Bass emphasis too.

Hopefully (like me) at this point you are now hearing some deep rich bass coming out from you stereo speakers. Also, if you have a 'loudness' control on your stereo, use this too if you're like me and like lot's of bass!

If you want to use headphones, plug them into your stereo, not the laptop rear speaker out, as the signal from that socket is line level and not powerful enough to drive headphones, you might also damage your laptop.

I thought it was kinda crappy to have such bad sound coming out of these rather expensive laptops. Turns out they do have good sound output, you just have to set it up right.

Hope this helps..
post #14 of 18
Quote:
Originally Posted by nick@nicktaylor
Getting great sound quality and good bass out of these machines is possible and easy
Whoa there tiger... Great sound quality? I don't use windows so I know the audio on these machines is inherrently flawed- it's NOT a driver or config issue. You may be able to coax a little more bass out of it, but the fidelity will still be crap and you're also not getting rid of the hiss. The only thing the onboard audio is good for is the onboard speakers.
post #15 of 18

That's strange !

Quote:
Originally Posted by bigtrouble77
Whoa there tiger... Great sound quality? I don't use windows so I know the audio on these machines is inherrently flawed- it's NOT a driver or config issue. You may be able to coax a little more bass out of it, but the fidelity will still be crap and you're also not getting rid of the hiss. The only thing the onboard audio is good for is the onboard speakers.
That's odd, using the set up I described (using the rear speaker output), the sound quality really is very good! Maybe not 'studio' quality, but all the same a very good sound quality with nice bass and no hiss. Granted, plugging my stereo into the 'head phone' output of these (9750) laptops does produce a sound quality somewhat akin to listening to music over a telephone!

I get (using the rear speaker output) no hiss at all, even with sound output at max. Very decent deep rich bass. To test this fully; I tried a couple of games, listening to streaming audio via Winamp, CD's through media player. All sound great.

The audio set up I used is a Marantz pre amp/amp (the classic and slightly rare 3650 pre-amp DC linked into a 300DC power amp and a couple of studio mono block amps for bi-amping to the speakers) along with very good TDL speakers (RTL1), all linked with high end OFC interlinks. I also tried this out with some Sennheiser HD570 (pretty decent) head phones plugged into the amp output to do some careful listening for any hiss, and there just isn't any! I even tried leaving the system silent (nothing playing) and winding up all the volume controls to reveal any hiss, if there could be any, and there's none.

BTW before any one tries it, plugging head phones direct into the rear speaker on the laptop doesn't work, as it's a line level (just 1 volt) output designed to feed into a stereo Aux input.

Whilst my sound system is reasonably good and would help 'encourage' decent bass, it would also reveal any flaws like hiss. So, just to be sure my higher end system had not biased the results, I also tried a regular smaller system with Kenwood speakers (fairly good ones) and that sounded great too, again with nice thumping bass.

So, I'm kinda stumped. There must be other people who can reproduce the same results with their systems? (I guess the 9750, running XP Pro) Be great to hear some feedback.

Bigtrouble - can you configure your system (running linux?) to put sound out through 'rear speaker' output (and into a stereo system), that would be comparible to the way it can be done with XP Pro and the Realtek sound manager? And if so, what's the result?

Really hope it works for someone else too! Otherwise I must have a 'freak' 9750!!
post #16 of 18
OK, I have to admit, this actually works! It took me a few minutes to figure out how to get that port switched to surround mode, but now that I have it working I can tell it's clearly better. Absolutely no hiss. Bass still blows, tho. It seems more like a calibration issue because EQing it up a bit seems to help.

The only annoying issue for me is that I have to disable the main mixer so the sound doesn't also play through the laptop speakers. My really good headphones are being repaired so I can't tell how good the sound quality really is, but it sounds pretty good through my stereo.

Awesome find Nick!
post #17 of 18
Quote:
Originally Posted by bigtrouble77
OK, I have to admit, this actually works! It took me a few minutes to figure out how to get that port switched to surround mode, but now that I have it working I can tell it's clearly better.

Great! Good to hear it works for you too. I also had to adjust the settings to get better bass, using the Realtek EQ settings.


Tip for other people using Win XP Pro, when using the 'rear speaker' output into your stereo, but want to have no sound from your laptop speakers; open up the regular volume control (in windows) and turn down the 'Front Speaker' volume slider (Use menu and options to enable it, if you don't see it) and leave 'Rear Speaker' up at about 85%. Adjust these settings as required, ie. when you are not using stereo system and want sound out of your laptop speakers (turn 'Front Speaker' up again, you can leave rear at 85% all the time).

Great to have the opportunity to share this gem of info through these forums, I've learn't so much through them and am happy I can contribute something back into the pool of knowledge.
post #18 of 18
Considering that so many people were so unhappy with the audio on this machine i'm suprised no one else has tried.

And now it's even more puzzling why Clevo screwed this up so bad... It's clearly not the hardware's fault, but rather something their engineers did to tune the hardware.
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