Problem with 9750 resource conflict

I think you are not the only one with this problem. But it would be helpful to know your config anyway.


Possibly you got some hardware defect due to static electricity that just concerns the card itsel or the wlans minipci slot . There are not many Windows programs affecting the BIOS or Mobo internals. so if BIOS gives an error message and you didn´t change any hardware part this could probably be some hardware defect.

In your case I would RMA the card or better try out for myself in another Notebook to be sure. AFAIR others had WLan Card problems with 9750s also, card was the cause and same card type made lots of problems. Maybe it would be best to use another type ??? Maybe the Combo or the Atheros abg --- ???

PPC,

Here are a couple of question's for you,

1. Did you happen to purchase your computer with an "Internally" installed miniPCI wireless card?

2. Did you buy a wireless router that offered specific bandwidth capabilities or features only achievable if you purchased the router's specifically paired PCMCIA wireless card? Did you buy the PCMCIA card to go with the router?

The reason I ask is because simply disabling or incorrectly removing the internal wireless card and installing the PCMCIA card can cause this issue, I have seen it myself on my own laptop. If this happens to be your scenario, you must completely remove the internally installed miniPCI wireless card (Sounds like you did this already) and respective software for the external PCMCIA card and its respective software to work correctly.

Make sure you UNINSTALLED any associated software bound to the "Internal" miniPCI wireless card as I stated above.

DEPENDING ON THE PROCEDURES YOU PERFORMED TO YOUR LAPTOP, YOU MAY HAVE TO RE-IMAGE THE MACHINE (SYS RESTORES WILL NOT WORK HERE) WITHOUT THE INTERNAL WIRELESS CARD AND SIMPLY INSTALL THE PCMCIA CARD AFTER THE OS IS INSTALLED. Even if the internal wireless card was installed using "Have Disk" when your system was assembled, sometimes UNINSTALLING the software will still NOT resolve an IRQ resource conflict as "REMNANTS" of the driver are left behind and the IRQ reservation for the device still exists.

IF THE ABOVE IS NOT THE CASE:

How many USB devices are hooked up to your lappy? Did you happen to just add some USB device recently? It sounds like your resource conflict might be because you just added a device and too many devices are sharing the same IRQ. This can occasionally happen and is the bare bottom to the user that "Plug and Pray" technology occasionally displays. Think back if you might have just added a new USB device or added some new hardware, etc. You might simply try setting up hardware profiles to easily workaround the issue. You could also try manually assigning the wireless card to another IRQ (Only do this if you know what you're doing).

Remember,

The only reason modern Operating Systems came out of the stone age of forcing the user to manually assign IRQ, I/O, and DMA addresses is because of the PCI bus. Not sure if you knew this, but the PCI bus allows multiple devices to share the same IRQ, because of this, "Plug and Play" or "Plug and Pray" depending on your perspective, was made possible.

Let me know if this worked and hope this helped or at least gave you some idea's...

Good Luck.

It sounds like you may have a bad card. Hopefully you already e-mailed Sager Tech supprt. They have always gotten back to me in 24 hours.

I'd go ahead and reinstall the card, flash to the latest bios, (using the latest bios is a given) reset defaults and boot up to see if the probllem still exists. If it does, RMA the card. Don't forget to turn the card back on after resetting defaults. Fn+F11. Good luck!

I don't think reflashing to the latest BIOS is going to help here...

Furthermore, flashing the BIOS can be dangerous if you're not experienced in performing such an activity. I would send your 9750 back to Sager and let them look at it if your not 100% comfortable troubleshooting the issue yourself. If you are, RMA the WIFI card, get the new card and reinstall it. If you're still having issues, it's obviously not the card.

So, depending on your computer expertise you could A) Troubleshoot the issue on your own or B) (Recommended) Just let Sager do the work for you.

NEVER RE-FLASH A BIOS UNLESS ABSOLUTELY NECESSARY. Over the years, the process has been made safer, but it's still risky, send the rig to Sager and let them fix it for you if what I previously wrote doesn't help you...

Good Luck!

You don't need to flash the BIOS here, I'm 99.9% sure that's not the issue...

The point is this, you can only use (1) WiFi card at a time in your system, you can't have both installed.

Do a fresh install of XP, install the card and the drivers, see if this resolves your issue.

Check the BIOS release notes, unless there is specific mention of a fix for your issue, like I said, there IS NO REASON TO FLASH THE BIOS.

Good Luck!

This is the first mention I've seen of the combo card. You can't have bluetooth and Wifi enabled at the same time. It causes conflicts. If you go into the bios and restore default settings, I believe it will turn both off. They can then be turned on and off individually with the Fn F11 and Fn F12 key combinations. You may be able to do the same from safe mode but I've never tried turning things on and off with the function keys in safe mode.

I have to disagree with Codename. While theoretically something could go wrong in a flash, Maximum PC and all the builder's forums always recommend using the latest bios for your motherboard. In rare instances you may have to flash back to the old bios. My 4750 didn't like the 2.04 bios and I just reflashed to 2.02. It's no big thing. I'm using the 2nd bios released for the 9750 and it's working just fine. I plan to flash to the latest bios just as soon as Sager e-mails it to me. Flashing the bios won't do anything for your resource conflict...restoring the defaults probably will. I belive in keeping my bios up to date the same as I do updating and using the latest version of all programs I use.