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E1505 screens = big problem?

post #1 of 29
4/11/06 at 5:13pm
Thread Starter 
I just had the Dell tech out to replace the screen on my new 1505 because of dark spots down in the lower corners. Upon removing it we discovered it was an LG-Phillips model. (WSXGA+)

The replacement one he brought was a Samsung... Installed it, not only did it have the exact same dark spots in the lower corners, it was a *way* worse screen - colors all washed out, tons of light leakage, huge sparkle effect etc. The tech noticed it right away too and we both agreed it was a far worse screen. I had him put the LG back in and we're right back to where we started.

Trying to decide what to do now - I'm not happy with these dark spots at the bottom of the screen, but I know that Dell can't specify what model of replacement screen you actually get. Seems like most are Samsungs and I definitely don't want that piece of crap, not to mention wasting the tech's time again. Seems like I'm either going to have to live with the spots or send the whole damn thing back and get something else. (which would be a major pain having already sent an XPS M140 back prior to this...)

I'm not impressed in the slighest with Dell's quality control on these screens. Is anyone else seeing the same sort of thing on their E1505s? It looks exactly like this as seen on an Acer 8204: http://www.notebookforums.com/showpo...1&postcount=34

As for the WiFi issue, the tech wasn't even aware that he was supposed to be checking that and didn't have a new card or anything. He agreed that the low signal strength and slow DL speeds weren't right though and suggested I just call Dell and have them send me one - he showed me how to install it etc.

Thoughts?

Ryan
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post #2 of 29
4/11/06 at 5:50pm
Get over it. I did.
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post #3 of 29
4/11/06 at 6:05pm
C'mon, is just the corners. I am mainly focusing in the center of the screen not the corners. I prefer to own a screen with tiny dark spots and no light leakage than having it replaced with one that might have light leakage and dead pixels.
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post #4 of 29
4/11/06 at 7:03pm
I mustn't be very picky with screens. Whilst the issue in pic in the Acer link you posted is noticeable, it is certainly not unacceptable IMO. I wouldn't have even been bothered to call Dell.

Noody
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post #5 of 29
4/11/06 at 7:11pm
I'm not very picky either...I went from matte to gloss and wow what a difference...I kinda notice the dark corners on mine but mine is going back anyways for a faulty mobo
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post #6 of 29
4/11/06 at 8:36pm
Thread Starter 
The WiFi issue is a much bigger concern for me, but still - why should the screen have defects like this?
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post #7 of 29
4/11/06 at 8:43pm
I am looking at the E1505 and when I read about these kinda things it discourages me from Dell. I hope all E1505s arent like this one.
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post #8 of 29
4/11/06 at 10:12pm
I think they are- I just dont feel the professionalism with dell products.
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post #9 of 29
4/11/06 at 10:17pm
But how about those Dell prices? You can't always have champagne taste on a beer budget!

Noody
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post #10 of 29
4/11/06 at 10:45pm
I paid like 875 for my e1505 similar specs from toshiba were like 500$ more
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post #11 of 29
4/11/06 at 10:46pm
OK then tell me what other laptop is like the E1505 but is better in quality?
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post #12 of 29
4/11/06 at 10:51pm
My screen is the best dell laptop screen I have owned. IT is sooooo much better then my Samsung on my 9300 but I still can't tell what screen my E1505 has...

Edit: I download the linux-live-cd and it read my dispaly as LPL000 I belive that is an LG.
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post #13 of 29
4/12/06 at 11:23am
The screen on my E1505 is fantastic, I'm pretty sure it's an LG, though I haven't confirmed it yet. It looks identical to the LG screen on my I6000 though, only difference is the gloss on the E1505. I love it though, it has 0 light leakage and is very bright. I can see just a tiny hint of shadow in the bottom corners, but I never would have even noticed it if I hadn't read this thread. Overall, I love it! Best screen ever that I've seen on a laptop, hands down.

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post #14 of 29
4/12/06 at 1:29pm
Thread Starter 
Update:

Just talked to Dell, they are overnighting me the LG screen and a new WiFi card. So much for not being able to get an exact make of screen eh? You guys really have no idea how bad this Samsung screen looked, it was seriously awful, so much worse than the LG one.

Hopefully this fixes the issues finally...

No one else here sees those dark spots in the corners? I find it really hard to believe that I saw it on two screens in a row from different makers and no one else has the issue???
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post #15 of 29
4/12/06 at 2:29pm
It might be the display bezel pressing against the corners of the display panel.
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post #16 of 29
4/12/06 at 3:13pm
Guess what, I fixed the dark corners on my screen, might want to try this Tabs. You know the procedure for fixing a stuck pixel? Basically turning off the screen and massaging(gently!) the screen to move the LCD liquid around. I did that with my screen in the corners and you could almost see the liquid moving(well, I did it with the screen on, oops) as when I first started gently pressing it looked really strange(almost sparkly), then started to look like the rest of the screen when you press on it. I did it in all four corners, with it being more dramatic on the bottom corners than the top. Now there is no shadow at all in the corners. Might want to give it a try, it couldn't hurt!

If it doesn't I hope you have good luck with the new LG that's coming in.

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post #17 of 29
4/12/06 at 4:05pm
Quote:
Originally Posted by Tabs
Update:

Just talked to Dell, they are overnighting me the LG screen and a new WiFi card. So much for not being able to get an exact make of screen eh? You guys really have no idea how bad this Samsung screen looked, it was seriously awful, so much worse than the LG one.

Hopefully this fixes the issues finally...

No one else here sees those dark spots in the corners? I find it really hard to believe that I saw it on two screens in a row from different makers and no one else has the issue???
Good luck. Keep your fingers crossed.
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post #18 of 29
4/12/06 at 4:11pm
I am getting a new XPS M170. I hope it does not have this issue. My 9300 has it although it is in only one corner. It is an LG screen.
I never consided it to be a big issue. I would just prefer that my sceen on the XPS does not.
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post #19 of 29
4/13/06 at 12:51am
Thread Starter 
Quote:
Originally Posted by larth
It might be the display bezel pressing against the corners of the display panel.
Nope we checked that while the tech was here on Tuesday - plugged it in outside of the bezel, it's definitely a flaw in the screen itself somehow...

I'm gonna try that massaging method though - is there anything special about how to do this? I'm guessing I probably want a cloth over my fingertip or something right?

Ryan
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post #20 of 29
4/13/06 at 3:46am
Quote:
Originally Posted by Tabs
Nope we checked that while the tech was here on Tuesday - plugged it in outside of the bezel, it's definitely a flaw in the screen itself somehow...
Ryan
I thought it sounded like a problem with backlighting, but it's hard to say.

For anyone thinking that it would be solved by going with Toshiba... I'm on
my fourth Toshiba laptop screen. The lower edges of the LCDs go yellow-
orange, not dark. Like a fog effect. Not subtle--it's noticeable from
across the room. The effect accelerates until the LCD is not readable--
I mean NOT readable, for about 3 inches into the display corners.

The odd thing is that resting the laptop on a different side for an hour
or two will cause the fog to shift to that side. It's something to do with
instability of the inner liquid material.

No one knows what causes this or how to stop it. There are only a few
manufacturers of LCD panels, so whatever affects one brand of laptop is
going to affect others.

Tabs: This may happen when the bezel is removed now that the LCD has
been damaged, but don't discount alignment and pressure as a possible
cause. Or...in the case of your panel, maybe it could still be something
to do with backlight (?)
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