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Why do some laptops tak 3-6 weeks??

post #1 of 9
4/11/06 at 8:56pm
Thread Starter 
I don't understand why some laptops, like the T60P, take 3-6 weeks to ship??? That's ridiculous. Dell usually ships within a week.
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post #2 of 9
4/12/06 at 11:46am
It's usually due to supply of one component in the system. When you configure a Dell, you'll sometimes get warnings that say...This option could delay the delivery of your order...or something of that nature. But you're right, Dell doesn't seem to suffer these issues like some other PC makers.
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post #3 of 9
4/13/06 at 11:43am
if i'm not mistaken, i believe they (Lenovo) go through Customs.
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post #4 of 9
4/13/06 at 11:53am
Quote:
Originally Posted by Chaka Kahn
if i'm not mistaken, i believe they (Lenovo) go through Customs.
Almost everyone does since most PC are built in the Asia Pacific rim. I don't think customs is the reason for the 3-6 week availability. If it was, all their products would be listed as 3-6 weeks and most are not.
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post #5 of 9
4/14/06 at 1:54pm
yep, probably one component, like the flexview screen or processor or something.
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post #6 of 9
4/18/06 at 8:00am
They took so long to deliver because they got limited number of available thinkpads or they need to go through some customs procedure. Buy from the retail a bit expensive but at least you can cash and carry and not sit there and wait for your thinkpad to be shipped. Sometimes, when the thinkpad arrived, there might be some damages and if you want to change, it took another few more weeks for that thinkpad to come back to you.

Fong
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post #7 of 9
4/18/06 at 10:39am
as a new a zew z60m owner and a former dell owner i can say the following

1. the 3-6 week waiting term has nothing to do with the customs.

IBM\Lenovo are just not as good with thier laptop, Dell have it all ready to ship, Lenovo does not, they have parts shortages, building a machine is not as efficient as it can be and it seems that thier procedures are not as advanced as dell. they even took a week vacation on the new years (chineese) when my computer was 8 weeks late....The WORST part is that the web team has no clue about what is going on stock wise in their assembly line and even the phone reps that will answer you have no clue what is going on.

2. the transition from IBM to Lenovo created some customs problems that can take up to TWO months if you are extreemly unlucky (by this time its no longer than a week and mostly a few days) note that your warranty starts when they laptop ships from china so if your computer is stuck in customs you loose bigtime.

basicly it all comes down to bad management i guess.
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post #8 of 9
4/19/06 at 4:20am
Quote:
Originally Posted by ShahafG
as a new a zew z60m owner and a former dell owner i can say the following

1. the 3-6 week waiting term has nothing to do with the customs.

IBM\Lenovo are just not as good with thier laptop, Dell have it all ready to ship, Lenovo does not, they have parts shortages, building a machine is not as efficient as it can be and it seems that thier procedures are not as advanced as dell. they even took a week vacation on the new years (chineese) when my computer was 8 weeks late....The WORST part is that the web team has no clue about what is going on stock wise in their assembly line and even the phone reps that will answer you have no clue what is going on.

2. the transition from IBM to Lenovo created some customs problems that can take up to TWO months if you are extreemly unlucky (by this time its no longer than a week and mostly a few days) note that your warranty starts when they laptop ships from china so if your computer is stuck in customs you loose bigtime.

basicly it all comes down to bad management i guess.
No it is not bad management, it is BAD SERVICE, i can confirm. If they value their customers, they should do everything on time and treat their customers like precious GOLD.
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post #9 of 9
4/20/06 at 2:48am
Quote:
Originally Posted by Fong YP
No it is not bad management, it is BAD SERVICE, i can confirm. If they value their customers, they should do everything on time and treat their customers like precious GOLD.
cant agree more, but if my employee\assembly line takes a week vacation when he\it is 4 weeks behind deadline on a task that cant take more than a day, i must be a bad manager\planner to allow this situation to happen.

i think that in thier current organisation structure they are not built for end clients who but thier own computers.
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