I hate stupid shipping companies! I paid for overnight shipping on another laptop. The first day they left a note on my front door, I signed the note for them to leave it the next day. Next Day a note was left again. (Friday) I called UPS and they assured me the system would be left on the next delivery. Monday, 3rd note left and said pick it up after 6 pm at the depot. Tuesday Night I finally got it. (6 days later!) No refund because the first attempt was made on time.