Hi there,
Could anyone please help me solve the following problem?
Let me, first of all, inform you that I actually step by step followed the instructions put on one of the threads of this forum in order to install MediaDirect 3 with Windows Vista. Indeed, it worked perfectly! But then something went wrong when I recently ran a wrong upgrade/patch for my Dell printer 924 that I downloaded from the Dell's website in order to make my printer work with Vista. In fact, the upgrade/patch messed up with MediaDirect 3 and removed it from Windows. Now, the MediaDiect 3 botton is still working if I press the MediaDirect button when my laptop is turned off but MediaDirect 3 is not working anymore in Windows! I mean MediaDirect 3 is not opening anymore if I press the MediaDirect button or if I click on the MediaDirect icon on my desktop when my laptop is turned on!
As a matter of fact, I tried a system restore but it didn't help! And when I also tried to re-install MediaDirect 3 for Windows by running 'DELLKIT.EXE' after exploring the MediaDirect 3 DVD and after opening the folder 'DELLKIT' inside, I got a message saying 'MediaDirect is already installed on your PC. Please click Esc to exit'!
Do you have any idea about how I eventually can repair it and make it work again when the system is turned on i.e. with Windows Vista?
Thanks in advance and kind regards,
peteriiino
N.B. Additional information on the printer upgrade/patch I mentioned above.
The link is:
http://support.dell.com/support/down...&fileid=224502