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Line across screen on my i9300

post #1 of 11
4/29/06 at 7:10pm
Thread Starter 
Augh! What is wrong with my LCD display?

There is a white line across the screen about a few pixels wide. The line matches the border of the windows taskbar, I think. Since it doesn't show up in screenshots, this might be a hardware issue. Can someone confirm this? It's a weekend and I won't be able to contact Dell till Monday.

http://img.photobucket.com/albums/v4...d/DSC00010.jpg

http://img.photobucket.com/albums/v4...d/DSC00009.jpg

http://img.photobucket.com/albums/v4...d/DSC00008.jpg

Pardon the poor quality images. I don't have my digicam with me right now.
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post #2 of 11
4/29/06 at 7:33pm
i have that same exact thing as well on my 9300. i think the bulb burned the taskbar into the screen. i'm using the windows xp royale theme as well.

it only shows if i'm playing a game with a bright background. oh well. not a big deal.
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post #3 of 11
4/30/06 at 12:22am
Thread Starter 
I guess it's time to call Dell for a replacement LCD. Darnit, I thought the burning issue was solved years ago.
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post #4 of 11
4/30/06 at 12:25am
Does it occur during the POST?
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post #5 of 11
4/30/06 at 12:37am
Thread Starter 
Yeah. The line is there immediately after I turn on the power.

Anyway, what are the procedures (I'm going through Dell's website right now. Can't find any info yet though) to send back the laptop for repairs since it is still under warranty? And typically, how long will it take for them to fix such a problem? Any ideas?
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post #6 of 11
4/30/06 at 12:42am
Quote:
Originally Posted by Grazrakhan
Yeah. The line is there immediately after I turn on the power.

Anyway, what are the procedures (I'm going through Dell's website right now. Can't find any info yet though) to send back the laptop for repairs since it is still under warranty? And typically, how long will it take for them to fix such a problem? Any ideas?

It's a hardware issue, either your video card or your screen. Sounds like your screen to me.
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post #7 of 11
4/30/06 at 12:53am
Thread Starter 
Sigh, I guess so. Most likely it is the screen since the line does look like LCD burning to me.
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post #8 of 11
4/30/06 at 12:55am
Quote:
Originally Posted by Grazrakhan
Sigh, I guess so. Most likely it is the screen since the line does look like LCD burning to me.

If it occured only in Windows, it could have possibly been a software issue, but the screen caps and the BIOS POST proves that it's hardware.

Here's to hoping you have a warranty....
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post #9 of 11
8/8/06 at 5:29pm
Please don't yell at me for resurrecting a dead thread... but I searched around, and this seems to match the same problem I have had for the past couple of months. A thin vertical white line down the screen of my 17" XPS2 (UXGA).

Was a solution ever found for this? Do I need a new screen?
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post #10 of 11
8/8/06 at 6:05pm
Quote:
Originally Posted by sjw985
Please don't yell at me for resurrecting a dead thread... but I searched around, and this seems to match the same problem I have had for the past couple of months. A thin vertical white line down the screen of my 17" XPS2 (UXGA).

Was a solution ever found for this? Do I need a new screen?

I had an XPS gen 2 also and my screen had a 1 pixel vert. line down close to the center of the screen. They replaced the lcd and it lasted about a week then a 3" vert line (black) went down it. They promised the next lcd would be better but it wasn't it failed also so they replaced the video card and that did nothing either. IMO it was the LCD but I had some bad luck and got other "refurbished" ones that failed also. Maybe it was excessive heat, I don't know, but Dell finally replaced the whole laptop and that solved it. All in all they did a gd job responding. The failure seemed to be in the replacement parts or not finding the over heat issue.
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post #11 of 11
8/9/06 at 1:04am
Arrgh! Same thing happened to me recently, a few months after the 1 year warranty was up.

The problem was the screen and a new screen cost my boss over $700 (not me, heh...)

I found cheaper offers, including Dell, but none with a 1 year warranty which I feel is minimal. And I replaced the screen myself, using the very adequate online Dell repair manual.

My threads about it here on NBF:
http://www.notebookforums.com/showth...light=annoying
http://www.notebookforums.com/showth...light=annoying
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