Problems with my new M1710!!!

The wireless you'd probably be able to sort out, but I would never accept dead pixels in such a unit. good luck with it, mate.

:-( sry man that must suck big time

With wireless, delete the Intel proset in add/remove...that will fix that problem

as fro the screen, call them, and i would return it. Dell is really good on Dead pixels

Dead PIxels Suck they Smell Bad!!!!

You could try massaging the dead pixel. It may fix it, no?

I like proset in the D820 alot better than windows's config btw

If your careful you maybe be able to un stick the dead pixel.

use an erasure to gentaly rub the screen directly on pixel, this can free the dead pixel/ stuck pixel.

this happened with my 9300 i did that the day i received the laptop more than 6 months later its still ok.

Im english so i would have used the correct term for an erasure ie "rubber" but you guys may have got the wrong impression!

there again reading the Hot Girlfriend thread i have no idea what you guys are getting up too?

still waitting for my m1710 its in pre production still its getting on for a week now!

id be reluctent to send it back at the moment, not sure they have the parts!!!!

Dell certainly aren't good here in the UK re: dead pixels. Its 6 or more usually.

There are programs out there that flash colours which oftentimes unstick a stuck pixel.

Sooooooo....the 1710 wonder machine isn't what's it's all cracked up to be.....hmmmmmmm......I'm glad I bought my M170

A q-tip would work better, none of the 'rubber residue' on the screen.

Dead pixel here also, but it was on the edge of the screen so dell didn't feel obligated to do anything about it. They say you can't expect every screen to be perfect, so I'm one of the unfortunate. They did tell me if it was in the middle they would replace!

it should be 6 or more regardless of where they are on the screen. keep in mind too, these machines have never had the screens turned on before, so if there's a stuck pixel, try the tips, massage the spot, try some cpr before flagging him as dead. you have 21 days in the states, 30 days in canada to send it back.

No not at all. I have one and it has been perfect in every way. Why do people have to immediate down something. This is one post. Give the laptop a chance. I am extremely happy with mine, as are others. It just started shipping in the last week or so..

well viper... i would agree with you usually but it seems there have been like 5 posts in here about M1710 problems

Well, here's another one for you. So, I crank the lappy up today and get more busy about checking the system. I have 4 dead pixels clustered right in the middle, and what appear to be 10-11 stuck pixels in the top right hand corner.

Hardly impressive, and certainly shouldn't be an issue for replacement right?

Well, I phone the dedicated XPS service line. WOW - what a difference on-shore support makes! At any rate, I explain the problem; the tech immediately says, "I can send a tech around tomorrow to replace the screen for you." I am expecting a tech to call me tomorrow morning on my cell phone. If they pull off the replacement to meet the NBD warranty I will be very impressed! I will let you know...

The morals of this particular story:
- Every LCD manufacturer sends out lappies with pixel issues on some units
- Dell's XPS support is how it should be so far!
- Even if I didn't have the appropriate warranty coverage (I have 3 yrs NBD) he mentioned I have the option of new system return (which I declined for obvious reasons)

Yes, dead pixels are a problem, but I don't have statistically valid data to say Dell is any worse or better than any other manufacturer (and neither does anyone else on this thread I expect). I measure Dell on how they respond to my dead pixels. So far, A+ service from the dedicated XPS line.

That said, I am not dealing with just 1 dead/stuck pixel - which is likely a good thing.

I am sorry to hear about that.

My 3945 wouldn't connect at first. However, I turned off security on the router, confirmed connection, and then reset security and things worked well. However, if you cannot even refresh for local WANs, then that's unfortunate.

The good news is that the XPS support appears to be quite outstanding for me. Good luck!

Amen brother, this is a fine piece of tech...mmmmmmmmm.....piece....