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Asus A7jc Suspend-Problem

post #1 of 5
5/2/06 at 7:52am
Thread Starter 
Hi there,

i have bought me a Asus A7jc Notebook. Exept the Hibernation/Standby-Mode, there is everything ok. Now here´s my Problem:

Schutting down the Notebook in the Hibernation or Standby-Mode goes fine.
When i re-activate the Notebook, WindowsXP starts the Recovery.
After that, the Display is black. Only the Mouse-Pointer is to see and i can move it. Then i have to shutdown the Notebook and start Windows normally.

Sometimes Windows restores normally, and sometimes whithout the Sound or Wlan-Driver.

Im using the pre-installed Version of WindowsXP MediaCenter-Edition.

Any help would i appreciate.

Regards,
Christian
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post #2 of 5
5/2/06 at 8:58am
do you have all the latest drivers, bios?
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post #3 of 5
5/2/06 at 10:30am
Thread Starter 
my Bios-version is 205 - at the ASUS-Website is the version 206AS available. But the discription there is "first release" - that confused me.

I now tried to update the Bios-Rom - using the newest version of Winflash.
I start Winflash, select the new Bios-File and use the Button "Flash".
The Notebook shuts down.

But then ... i starts the Notebook, WindowsXP booting, and the BIOS-Version is even 205
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post #4 of 5
5/4/06 at 5:25pm
Thread Starter 
Hi there.

I have now installed WindowsXP Prof. and now i could update the Bios.
.. no more Problems with Standby/Hibernation

Thanks,
Christian
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post #5 of 5
5/26/06 at 5:47am
Quote:
Originally Posted by healeagle
Hi there.

I have now installed WindowsXP Prof. and now i could update the Bios.
.. no more Problems with Standby/Hibernation

Thanks,
Christian
I encountered the same problem in updating the BIOS, too. Brought my notebook to ASUS service centre in Auckland, New Zealand for them to flash the BIOS for me. The Tech told me that he also could not update it untill he swapped the HDD with one of theirs in the workshop. When I asked him why, he could not answer me! He also doesn't know why.

I have sent an email to ASUS technical support and it's also more than 48 hours and I am still awaiting for their explanation! It seems that ASUS don't even know their own product. What a JOKE!
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