Originally Posted by jaad75
I still have 8204. It could be the best notebook I've owned, out of 4... but I used many, many more... It has really good performance, quite good build quality (as for nowdays notebooks), but absolutely no joy to use... To much time spend on tweaking and making it work... Poor written software... The screen has nice resolution and is quite fast, but has light leakage, dark lower corners, grey lines, poor vertical angles and the worst of all - dark color noise (even if it's not screen related). Yes, the battery life is very good, it's portable and it doesn't get terribly hot (but why it blows hot air in my right hand?)... And I could live with GPU buzz or hanging up webcam or strange touchpad behaviour (I must reinstall the driver much more often then I'm used to)... I could live... but why?... Is Acer retarded or something? Why should I forgive them so much? Didn't I pay with real money?
If mentioned person had four TM8204 and none of them was free of issues - doesn't it say anything about TM8204 quality? I'm not supraised that he still writes here. His experience with this model is much wider than yours since he had FOUR TM8204. Most of us would have enough with one box of bugs. So I belive that he really wanted to have 8204 but he couldn't find the one with no problems. Isn't that experience strange enough to share with potential users? I think that I would visit this forum also - even if I throw this crap in a garbage one day...
well, no offence wynand32 but this forum is meant to help. From what I have figured out, not buying an 8204 saves a lot of money, lot of sleepless nights and lots of problems. I have bought 4 of them, four different builds in four different months (december - through march). All of them were way too poor to consider it high end notebook. I wanted one so bad though, that after three wrong systems I was calling ACER, asking and researching what I can do to get a new product that will actually - be working, that is it! I was asked to write a review, working as a journalist getting spot in a very recognized economical paper over here. Not even a phone call form ACER for my questions!
Basically I did all their marketing, I convinced myself this was the brand I wanted to keep, gave them a chance. I got rude behgaviour, no answers and all the possible restrictions that are at least superridiculous on nowadays IT market.
I am not doing any revenge to these guys, whatever they deserve though. But I know what it cost me (not only financially) to go through all that. And because I think this is a nice comunity of people searching for help, I just try to point out to other (very real) aspects of what can happen - to prevent them from problems.
If ACER does not believe in support to individuals is important, then that is their problem, but I care and I am interested how much deeper in this s**t are they gonna dive other users.
There are many people coming to ensure they are doing good job buying this particular laptop. I say it is not good job and they have all the right to know that. It is shame that ACER cant guarantee some basic functionality at high end product constantly and in random order through 5 months
There is no such rule of this forum or even a thread that you can post only if you do not say a bad word about TM8204. I am not lying or convincing anybody, I am sharing my experience. By the way, I have TM803LCi, just writing on it. Great laptop, why not. I am an ACER user and I am trying to help.
But when I noticed little (2mm) scratch on my new HP glossy screen, in 20 minutes after I took it back to the reseller there arrived the HP representatives and took it away and delivered brand new sealed box with new lappie in four hours!
If you like your TM8204 and it is issueless, that is great and I am glad you enjoy it. But there are also many of those who are not quite as happy as you are, maybe put money they have been saving for months and months into a product that if being hard and precise is a piece of crap in terms of high end leading edge notebook technology.I think it is correct and kind of moral responsibility to let the people know, that they might be experiencing these problems and that they appear to be quite comonn.
Appropos, there are tons of users who do not have this laptop and are posting here - they want to buy it. I do not think it is correct to aks them not to post in this forum. Also - I would love to have one of the TM8204 if it was not full of problems in such widespread way, I am sorry.
P.S: Thanks for patience, trust me I know what is it to be really patient when getting four 3000 USD laptops with major problems. If I am disturbing you by posting other than positive reactions to 8204 and not doing a marketing or high level technical support job for ACER here, please move on and do not read them. Thanks.