Originally Posted by wynand32
What I suppose bothers me the most is when so many complaints come from specific individuals who, it would seem, have a real axe to grind, and don't offer any constructive advice except "Don't buy Acer!!! They're terrible!!!" There's a few of those on every forum for every vendor selling every product known to man. It just gets a little tiresome after a bit.
Is recommending the product even when one knows there are issues that ACER does not want to comment or solve CONSTRUCTIVE?
Those "individuals" who had problems with "four" units lost nice portion of time due to practiques of certain brand and feel some responsibility to prevent others from experiencing similar situation.
If that is bad or tiring, please do not read it and be lucky you have no issues. I think this is a whole different problem - for somebody 3000 USD (that much it costs here!) is not a little thin money, here in my country people are making 400 a month, okay? Believe or not.
Plus - if the market would be healthy it should work like this: ACER would care much more about customers opinion if people who have had C O N S T A N T (I repeat) CONSTANT (yes four 3000 USD laptops and one 2400USD unrepairable that spent 4 months at ACER repair service)
bad experience would share it with others and would avoid buying such product. But if speaking about people posting here - there is equal number of happy users who feel like to defend ACER because in the lottery of 8204 they got the working piece whitout issues.
Yes, those unsatisfied usually move on, because do not want to loose any time with a product that stepped into their way and was far from what was advertised! But some "individuals" who were saving up for ages to afford a great laptop and stepped into the s..t can have some sympathy and are checking every now and then and give their OPINION and EXPERIENCE vs. ATTITUDE given by few "individuals" who are happy, which I am very glad for.
Appropos - speaking about people constantly complaining and those who would never like any laptop. Please search for my posts at HP - maybe it is just the badge HP, maybe I was lucky to get good one, but I have nothing to complain about. And be constructive not offensive please. If you feel touched I am sorry, it was not the purpose. If you feel that complaining "individuals" are posting too much, go and post more with your positive experience, or have the moderator make a note that negative experience are not welcome, because every manufacturer has issues...