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Another m5500 in the phase game

post #1 of 12
Thread Starter 
I'm another future owner of an m5500 but the phase game isn't fun to play, heh. Every day I check my status just to disappoint myself. Here's the specs of the system I bought.

Processor: Intel® Pentium® M 730 1.6GHz 2MB L2 Cache 533MHz FSB
Operating System (Office software not included): Genuine Microsoft® Windows® XP Media Center Edition 2005 with Service Pack 2
Warranty: 1-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
Display: Alienware® m5500 15.4" WideSXGA+ 1680 x 1050 LCD - Xeno Grey
Motherboard: Alienware® Intel® 915GM + ICH6 Chipset
Wireless Network Card: Intel® PRO/Wireless 2915 a/b/g Wireless Card
Memory: 1GB Dual Channel DDR2 SO-DIMM at 533MHz - 2 x 512MB
Hard Drive: 60GB 5400 RPM ATA100
Video/Graphics Card: 256MB ATI Mobility™ Radeon® X1600 - NEW!
Sound Card: Intel® High-Definition Audio
Optical Drive: 24x10x24 CD-RW / 8X DVD Combo w/Software MPEG2 Decoder
Ethernet NIC: Integrated High Performance Gigabit Ethernet
Bluetooth: Bluetooth™ USB Adapter
Modem: 56K Modem with V.90 Technology
Alienware Exclusive Offers: GameFly - Unlimited Game Rentals for 15 days - FREE TRIAL
Desktop Enhancements: Exclusive AlienGUIse Theme Manager
AlienRespawn: Alienware® Respawn Recovery Kit

I returned a Dell E1505 because I hated the performance of the x1400 and the thickness and entire look of the Dell Notebook so I'm going to stick with this Alienware. So far, the phases have been for me:

4/29 Phase 1
4/30 Phase 2
5/01 Phase 3
5/05 Phase 5
5/09 Phase 8
5/10 Phase 9
5/11 Phase 10

I gave them a phone call to see how the progress of my system is and they told me that the system is being put into production today. The Phase still hasn't changed so we'll see when that actually happens. Does anyone ever see Phase 4? I've always seen people's phases jump from 3 to 5. Oh well, guess I just have to be patient, heh.
post #2 of 12
Congratulations Silent, looks like a sweet system. I just ordered my m5500 last week, and got it yesterday. I started a thread (Waiting for the Precious...) on my experience with the phase game. I was of course on pins and needles for it to get shipped, but overall I was very pleased. It doesn't look like you have any hard to find parts, so it should go well. I ordered night of 4/24, it went to phase 10 by 4/28, and I received it yesterday. Already played Oblivion on it! I'm very pleased thus far. The moral of the story, be patient, you should get it in a timely manner.

Keep us all posted. BTW, I have found this board to be immensely helpful.

Cheers
post #3 of 12
Thread Starter 
looks like I got a little progress with my system now, after a call and 2 emails, my status moved up to Stage 5. Looks like I'll be in the Alienware brotherhood within a week
post #4 of 12
Congrats, Silent. The m5500's are sweet machines.
post #5 of 12
Thread Starter 
Just like N-kei, my system has moved up to Phase 8 too. Hopefully that means there's one a day or two left before it gets shipped out. My Thinkpad is starting to die on me so I'm yearning for a new laptop!
post #6 of 12
Thread Starter 
Well my order has stepped into Phase 9 but now I have a big problem on my hands. Apparently Alienware has double charged my card so now I'm going to have to go through the hassle of getting my card recredited. Hopefully they make it as painless as possible.
post #7 of 12
That's not good at all... hope they can get it sorted out!
post #8 of 12
Quote:
Originally Posted by Silenthillnight
Well my order has stepped into Phase 9 but now I have a big problem on my hands. Apparently Alienware has double charged my card so now I'm going to have to go through the hassle of getting my card recredited. Hopefully they make it as painless as possible.


i had the same problem with the double charging .... one phone call and in less than a minute ... it all got sorted out ....... hope your experience is the same as mine ....
post #9 of 12
Thread Starter 
Well I called them this morning and it seems that they refunded the double charge on the 5th so we'll see if I see that refund on the next statement.

Anyways, now on the good side, my laptop and bluetooth adapter has shipped with May 17th as the est. arrival time. One more week to go!
post #10 of 12
Thread Starter 
I finally got my laptop today from good ol slow Fedex Home Delivery. Sadly I don't have much time to play with it today but it's working with no hitches so far.
post #11 of 12
Congrats on receiving it! Looking forward to pics and a review (hint, hint)
post #12 of 12
Yes I agree. I need the picts to get me in the mood.
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