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CompuTrace Software

post #1 of 13
Thread Starter 
Anyone get this?

I'm considering getting it since my last laptop, XPS Gen 2, was stolen. Insurance wise I made out fine, but my laptop is still out there somewhere with my personal info on it . I've got a grip of money in CompUSA gift cards and they have the 3 year version for $99 and there is a manufacturer $20 rebate. Police around here dont care about one stolen laptop computer since it happens pretty much all day, but I wonder if they would have more motivation to track down someone if they knew their location. I have serious doubts this software would even help locate the computer.
post #2 of 13
Ronin228

I had a Compaq nc6000 that I had loaned to my daughter and she left it on the kitchen table at her house one day, then drove away from the house with the garage door left open. Well, when she returned, she could tell someone came in the house. The laptop was gone for sure. We think they got spooked because when you open her door from the garage to the house there is a security message that announces the back door is opened. This happens even when the security system is not activated.

They probably grabbed whatever they saw and took off.

A few weeks later I got a call from the police asking if I had a laptop stolen. I told them yes and they said they had recovered it. They found it in the back seat of a guys car they had pulled over for a speeding violation. They became suspicious because he didn't look like he knew anything about computers.

What kept him from hocking it was a bios password that I had setup. The police said this will usually stop a thief from taking a laptop if they know the password has been setup. Pawnshops don't like dealing with laptops with enabled passwords when the guy bringing it in doesn't know the password. Kind of a tip off that it was stolen.

I've thought about putting a sticker on my laptop announcing that it is protected by a password and can not be started without it. Might deter someone taking it.

Got my laptop back with everything just as it was. I agree - cops don't worry about stolen merchandise, but in this case, they had to probe the hard disk to find a file with my name in it.
post #3 of 13
Quote:
Originally Posted by Ronin228
Anyone get this?

I'm considering getting it since my last laptop, XPS Gen 2, was stolen. Insurance wise I made out fine, but my laptop is still out there somewhere with my personal info on it . I've got a grip of money in CompUSA gift cards and they have the 3 year version for $99 and there is a manufacturer $20 rebate. Police around here dont care about one stolen laptop computer since it happens pretty much all day, but I wonder if they would have more motivation to track down someone if they knew their location. I have serious doubts this software would even help locate the computer.

or maybe you can track them down? hmmmm
post #4 of 13
Thread Starter 
Probably can't track them down yourself, since the system relies on an internet connection. Meaning it wont activate until someone goes online and the only good way to track that person down would be through their internet account records. Getting those would require a supeona. I am in law enforcement, so I think I could probably track it down myself
post #5 of 13
Thread Starter 
Bought the three year subscription today
post #6 of 13
Quote:
Originally Posted by Ronin228
Bought the three year subscription today

I'm sorry - did you say that was an after market addon. So, I could call Dell and get it enabled on my system (D820) anytime?
post #7 of 13
Ronin228

What did they charge you for the 3 year subscription service?
post #8 of 13
there are other topics on this but this what I have learned about the software since we have started using it at work. A computer "literate" person in mind would easily be able to beat the computrace software with the deletion/creation of a new partition or simply creating a new boot record. I've found at work when I re-image computers that the software needs to be reinstalled because its simply that...SOFTware. When I re-image computers at work the partition is wiped and re-written which is how we quickly...and easily I might add found out where this software "hides" itself. My director even said the main reason he thought we needed it was for the software/hardware auditing capabilities. So while it is one more step in a defense against theft it only lasts as long as the original partion you installed it on stays in tact.

For me personally its a heck of a lot cheaper just to set a bios password and windows passwords (not blank!). As said above a bios level password while may not get your system back to you every time will at least prevent someone else from being able to use your system.
post #9 of 13
Thread Starter 
Quote:
Originally Posted by TekWarren
there are other topics on this but this what I have learned about the software since we have started using it at work. A computer "literate" person in mind would easily be able to beat the computrace software with the deletion/creation of a new partition or simply creating a new boot record. I've found at work when I re-image computers that the software needs to be reinstalled because its simply that...SOFTware. When I re-image computers at work the partition is wiped and re-written which is how we quickly...and easily I might add found out where this software "hides" itself. My director even said the main reason he thought we needed it was for the software/hardware auditing capabilities. So while it is one more step in a defense against theft it only lasts as long as the original partion you installed it on stays in tact.

For me personally its a heck of a lot cheaper just to set a bios password and windows passwords (not blank!). As said above a bios level password while may not get your system back to you every time will at least prevent someone else from being able to use your system.

You don't install any software. You simply activate it on the internet because the. The box comes with a CD that just has links to where you need to activate it online, so there is no installation and nothing installed to the hard drive. You have to activate Computrace in bios and then once you activate it online, your computer will then send messages.

Reformatting and repartitioning a hard drive will not eliminate this tool. Even changing the hard drive will not eliminate it. I am also using a bios, hard drive, and windows log in security, but that will not prevent someone from farming your data if they have stolen your computer and have it for an extended period of time.
post #10 of 13
Thread Starter 
This is the best deal:

http://accessories.us.dell.com/sna/P...=&refurbished=

and

http://www.lojackforlaptops.com/reba...teSoftware.pdf

$82.95 Dell Price
-30.00 Dell rebate (with laptop purchase)
=52.95 Total (w/o tax) for 3 year plan!
post #11 of 13
Great coupon, but make sure you read it completely. It is not valid for the downloadable version, you have to get a box version mailed to you or you must purchase it in person at a store.....
post #12 of 13
Hopefully it really is a bios level function. The computrace setup at work thus far has been on machines that did not come with it from the factory. I sincerely hope some machines have it built in such as yours. Unfortunatley the machines at work where "existing" machines and was "installed" and yes you do activate it online but in this case its not bios level. Supposedly all of our future machines will have it from the factory...which I hope is the bios level type as I said with this scenario just doesn't seem worth it (but I don't controll the money at work).

Glad to hear you have a machine that supports it.
post #13 of 13
Thread Starter 
Quote:
Originally Posted by TekWarren
Hopefully it really is a bios level function. The computrace setup at work thus far has been on machines that did not come with it from the factory. I sincerely hope some machines have it built in such as yours. Unfortunatley the machines at work where "existing" machines and was "installed" and yes you do activate it online but in this case its not bios level. Supposedly all of our future machines will have it from the factory...which I hope is the bios level type as I said with this scenario just doesn't seem worth it (but I don't controll the money at work).

Glad to hear you have a machine that supports it.

Yeah I'm not sure how it works on systems where it isn't support in bios...
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