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Whoa! Anyone have THIS happen to their 8600?

post #1 of 16
Thread Starter 
I was answering e-mail, this morning, and adjusted the LCD position by tilting it towards me about 1 inch. As soon as I let go of the screen, the machine's power simply cut off. I tried restarting, but the power button will no longer turn it on. The power and battery lights flash, but nothing more happens. I was late for work, so I left it as it was. I wonder if this has anything to do with the replacement LCD I installed, the night before last. I'm going to install the original LCD on my 8600 when I get home, tonight, and see what happens. I've already called Dell about and am awaiting a call back. I'll keep everyone informed on this little incident!
post #2 of 16
Something went loose most probaly since you had to remove that whole plastic tab/cover above the keyboard which has the power button. I would check that first.
post #3 of 16
Thread Starter 
Quote:
Originally Posted by cyke
Something went loose most probaly since you had to remove that whole plastic tab/cover above the keyboard which has the power button. I would check that first.
I will. Tanx, Cyke!
post #4 of 16
Thread Starter 
Looks like it WAS the replacement LCD, after all. I made sure everything was connected firmly, but that power off problem kept recurring. I then put the original LCD back on and it's been smooth sailing all night. I contacted Dell and they're gonna send another LCD for me to try.

I noticed something else that surprised me. My original Toshiba LCD is dated December, 2003. The Samsung LCD that was sent as a replacement is actually older -- August, 2003. It's also a refurbished LCD, not a new one.
post #5 of 16
More Posts on the screen issues and the video card!!
Is it time yet to get even more nervous of my new purchase?

Do they even test these systems anymores?
OMG!!!
post #6 of 16
Thread Starter 
Quote:
Originally Posted by kindser
More Posts on the screen issues and the video card!!
Is it time yet to get even more nervous of my new purchase?

Do they even test these systems anymores?
OMG!!!
Kin, Do yourself a BIG favor...DO NOT buy a Dell, ANY Dell, whatsoever, EVER, EVER, EVER!!!!! If you do, you'll spend way too much of your time waiting and looking for something bad to happen to it. You don't want to spend a lot of money on something unless you're absolutely certain it's right for you. There are lots of very good computer companies who make lots of very good computers. I'm sure you can find a notebook that'll meet your specific needs. Just make sure that whatever company wins your $$, it has an excellent record of dealing with problems that ALWAYS happen, sooner or later. If NASA can repair a faulty computer that's located on a golfcart-sized rover hundreds of thousands of miles away on another planet, then your computer company should be able take care of any problem your system will develop. So far, Dell's responses have been satisfactory to me. But, it's quite clear that your suspicions about Dell will NEVER let you rest easy with a purchase from Dell.
post #7 of 16
JS,
Come on... For real! On this board I'd say at least 1 out of 2 people that buy an 8600 have some sort of problem w/ Display or video card IMMEDIATELY!
Not after 2-3 years.. We're talking right out of the box!
There's no excuse for that?
I bought an ABS Mayhem G1 3 weeks ago, and it has been PERFECT!
Go to the General boards and try to find one Display or video card problem on an ABS.
The contrast in experience is mind blowing!
The only reason why I'm thinking of returning the ABS is Battery Life. I decided to go w/ a Centrino setup for more battery life, and the Dell 8600 seemed to have everything I was looking for w/ the Centrino setup. If ABS made a 15.4 Widescreen Centrino, I wouldn't have thought twice about buying from them. But, since their Centrino F2 laptop is 4:3, I went w/ the Dell..
This was my second ABS system and I've yet to find one flaw in the system.

You have to admit that these Dell's are suffering from WAY to many problems right out of the gate. If they have problems w/ certain LCD's, STOP SELLING THEM!
You shouldn't be expected, As the consumer, to immediately fix a $2000 computer. Are you telling me that the guys that are testing these systems are completely missing "horizontal rain problems," or "Brightness Issues at the bottom of the screen?"
This is a direct quote from dell's testing phase"
"Testing
Systems are received into testing for Dell designed diagnostic testing and software download. This includes 200+ titles available in Dell's software library, as well as proprietary and commercial packages, as requested by DellPlus Customers. Upon successful completion of Testing, the system moves to the boxing phase. "

If they have problems w/ the 9600's... Do more testing to see what's causing it?
These problems aren't NASA like problems.. These are simple testing and troubleshooting problems that can be easily remedied, by doing a little testing before you ship out a Problematic Notebook over and over again...
Try to be objective.. Take a step back, out of the "Dell's Perfection" world and look at it w/o rose colored glasses...
That's all I'm saying....

I don't get it??
post #8 of 16
Thread Starter 
Count the number of people who've posted about their problems about their Dell. What did you come up with...15, 20, maybe 25? Considering that Dell sells thousands of noteooks every week, that ain't exactly a track record of miserable failure. I'm also quite confident that the overwhelming majority of satisfied Dell notebook owners would rather spend their time working/playing on their notebooks than posting messages on internet boards.

When you get right down to it, you can only speak from your own experience. My 8600 has been near perfect for me in the few weeks I've owned it. That's not the result of rose-colored glasses...it's from spending days testing my 8600's gaming, application, graphics, multimedia capabilities. I'm the one working and playing on my 8600. I'm not captive to the opinions of others when it comes to deciding on which computer to buy. I had no trouble with my screen, besides the bottom illumination, and only got the replacement because the Samsung is a better screen. The Samsung that Dell sent didn't cut it, so I'm sending it back and awaiting another...all on Dell's shipping tab. If my 8600 were nothing but a useless pile of circuits and plastic, I'd have returned it within the first few days, period.

You expressed perfect bliss with your ABS notebook, save for its battery life. Here's an idea...buy a couple of extra batteries and spare yourself the hell of dealing with Dell. Another suggestion...you could actually go through with your purchase, see how the notebook performs for you, and take 30-days to decide whether to keep or return it. Or, you can continue to wring your hands in fear and despair over whether a Dell notebook is going to plague your life from the moment UPS drops it on your doorstep.
post #9 of 16
Alright, Alright.. Enough is enough... There really is no sense in arguing w/ you about this. It's pointless. Because as you say:

"From this day forward, your path is clear...

DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE

Got it?"
post #10 of 16
I have three dell laptops......they are perfect. No issues.
post #11 of 16
Kinser how many people do you think bother to post about how there system works perfectly? compare this to th enumber of issues in the sager and toshiba section tallied up you will see surprising results
post #12 of 16
Guys...
I understand that there are 8600's out there that work flawlessly.. But we keep seeing the same issues over and over again here.. My beef is that Dell should just stop shipping crappy, problematic LCD's, and do a better job w/ their quality control.

It seems like everyday there's at least one person on this board recieving an 8600 w/ a messed up LCD or 9600 or both. That's what's bothering me! It has nothing to do w/ you guys! It's just my beef w/ Dell. You guys are very very helpful! There are some amazing tech guys on this site w/ tons of great advice and information.

I just wish Dell did a better job testing these machines. Especially when the same few issues keep popping up.. If they're consistently having problems w/ the same LCD's, stop selling them until you fix the issue. Build these laptops w/ quality LCD's that work. ie. Samsung, and they won't have to deal w/ unhappy customers or skeptical future customers.

I don't want to have to replace my LCD the first day I get my machine! That's ridiculous! It's not part of the process. If 5 out of 10 people have to do that then something is very wrong! That's their job! Build a machine w/ quality components that are tried and true and are of good quality. Then you won't have to worry about this crap.

Of course there will always be problems w/ computers. But if you know time and time again that something isn't working, stop selling the crappy components and use the good one's. If the Samsung's have a better track record than the Hitachi's or Sharp's, then use the Samsung's. Build them all w/ Samsung's or Toshiba's.
Build them w/ LCD's that work well.

Yes, I want this machine. Yes, I hope it works well out of the box. But No, I'm not willing to deal w/ a crappy LCD as soon as I open the box. That's Crazy!
If it works, Awesome! I'll be thrilled! But after reading post after post about the same problems, I am Skeptical? Anyone in there right mind would be! Dell's track record w/ this laptop (after cruising this forum) has not impressed me!

Look at the Gateway 505's and tell me if there are pages of LCD issues? Look at the ABS's? I don't see them?

As soon as you open the Dell forum, It's very apparent that there are a lot of the same issues popping up every day.

This is just over the last 4 days! (and these are just new threads!, I didn't even search inside of them)

Sticky: Known Screen Issues ( 1 2 )
DELL-Machina

Please Help LCD Problem
Bastage Today 09:23 PM

"Horizontal Rain" problem ( 1 2 )
Houmi Today 09:08 PM

Whoa! Anyone have THIS happen to their 8600?
jswriter

About to Call Customer Service ( 1 2 )
kevhuynh

Service tag search on dell.com
erikd65

Darn I just blew some major money on a dell
jadams951
post #13 of 16
I think this may be the same for many people in the dell forum, I found myself writing a lot of posts before I got my dell 8600. Once I got it I have been rather busy playing with my new toy. Ive had it about a week now and no problems (maybe one or two niggles but no problems warranting a return).

If I had problems with it, I wouldnt be using the dell and would have more time to write on this forum complaining about how crappy dells system is. But seeing as I have a perfectly good working dell, im using it and playing games on it etc and not on the forum telling others how good it is!
post #14 of 16
Thread Starter 
Quote:
Originally Posted by kindser
Alright, Alright.. Enough is enough... There really is no sense in arguing w/ you about this. It's pointless. Because as you say:

"From this day forward, your path is clear...

DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE
DELL IS LIFE

Got it?"
This guy can't even get the point of a small joke?

I wash my hands of this particular thread.
post #15 of 16
Ummm, I didn't have a problem with an LCD, I just stated that the particular machine I was interested in buying had a hitatchi LCD.
post #16 of 16
I post known lcd problems because by most peoples standards the wash on the bottom or slow response times do not bother them if it doesnt bother you why bother trying to fix it?
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