Originally Posted by MartianRed
Being a former owner of an Alienware laptop, you're pretty much playing russian roulette. If you get a bad one, you SOL, cause their tech support are hard asses when it comes to fixing stuff right the first time and exchanges. I can say that from experience.
Well Dell, I can just tell them look I'm not happy with my temperatures on my vid card on my laptop and they send me a brand new laptop replacement in 4 days
This guy is speaking the truth.... STAY AWAY FROM ALIENWARE!! THEIR SUPPORT IS REDICULOUS!!!
Everyone I know with alienware has complained about the heat issues they have... I mean what do you expect? raid 0 in a laptop creates a good amount of heat.. and IF something goes wrong... GOOD LUCK!!!!! I know when I call dell and something is wrong, im not a bit worried because I know I will be taken care of