Three days ago I finally got my computer back from a two month repair. I get it, and it starts and runs like it was brand-****ing-new....for three days. No sooner than I just start enjoying it again, I start getting the same problems I got that caused me to send the system in in the first place. Constant, random restards. No warning. No freezing. Just restarting.
At first it was only in graphic intense programs. Then, it started doing it at random times even when using such few resources browsing the internet with no multitasking. Now, it restarts after about a minute after start up-that is if it even starts up. You'd think I could go into safe mode and try to narrow it down...nope. Safe mode-or any setting for the most part-loads up untill after the windows loading screen with the progress bars, than restarts. The only setting that works is when I load windows normally, but that luck only lasts for a minute or so.
Well well well, that does not go over well with me AT ALL. Seeing as they have had my computer for TWO AND A HALF MONTHS, for the simple task of replacing the motherboard (which, by the way was a used motherboard), my warranty expires in two weeks, and I do not have the option to extend as I have somehow "passed the timeframe in which I can extend my warranty".
I am not asking for anyones approval. I am merely telling you; I demand compensation, or my money back. I refuse to accept the idea that AW can get away with charging me 3500 dollars for a paperweight, when I paid for a Ferrari.
Now before you jump the gun and say "but you probably misused it, or drove it to the grave". Ummmm, in the year I have had it, I have played MAYBE 100 hours of Half Life 2. Other than that, I merely use it for work (video editing-big whoop), movies, and music. There is no way in heaven or hell that one could say I "over-used" this computer. As far as the life time is concerned-for 3500 dollars, I MORE THAN EXPECT a years use. But I didnt even get that. I got maybe 3 months out of it before the onslought of errors started, and I have over 1200 tech-support confirmation emails to vouch for it.
So, now that I have said my bit and gotten the word out that I may be the first david to take on goliath, I want to know what you all think I deserve for this matter, if anything. Any and all comments and replies are welcome. Thanks....
At first it was only in graphic intense programs. Then, it started doing it at random times even when using such few resources browsing the internet with no multitasking. Now, it restarts after about a minute after start up-that is if it even starts up. You'd think I could go into safe mode and try to narrow it down...nope. Safe mode-or any setting for the most part-loads up untill after the windows loading screen with the progress bars, than restarts. The only setting that works is when I load windows normally, but that luck only lasts for a minute or so.
Well well well, that does not go over well with me AT ALL. Seeing as they have had my computer for TWO AND A HALF MONTHS, for the simple task of replacing the motherboard (which, by the way was a used motherboard), my warranty expires in two weeks, and I do not have the option to extend as I have somehow "passed the timeframe in which I can extend my warranty".
I am not asking for anyones approval. I am merely telling you; I demand compensation, or my money back. I refuse to accept the idea that AW can get away with charging me 3500 dollars for a paperweight, when I paid for a Ferrari.
Now before you jump the gun and say "but you probably misused it, or drove it to the grave". Ummmm, in the year I have had it, I have played MAYBE 100 hours of Half Life 2. Other than that, I merely use it for work (video editing-big whoop), movies, and music. There is no way in heaven or hell that one could say I "over-used" this computer. As far as the life time is concerned-for 3500 dollars, I MORE THAN EXPECT a years use. But I didnt even get that. I got maybe 3 months out of it before the onslought of errors started, and I have over 1200 tech-support confirmation emails to vouch for it.
So, now that I have said my bit and gotten the word out that I may be the first david to take on goliath, I want to know what you all think I deserve for this matter, if anything. Any and all comments and replies are welcome. Thanks....
that's why it couldn't find your HD. the raid drivers have to be on floppy and you have to make it because AW probably didn't send you one. you can find the driver on this forum or at AW. There are two sets of drivers. one wouldn't work for me so your more then likely going to have to download both. put them on seperate floppys and try each one. make sure if they are zipped to extract them before copying to floppy. when it's loading the windows cd it'll say press f6(I think) to load any third party raid drivers. press f6 then wait for it to finish loading. It'll act like nothing happened until it's done loading. hope this helps.
