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Is a 3 year warranty really necessary?

post #1 of 19
Thread Starter 
Ok, the price of the 3 year warranty is keeping me from 2GB of RAM on an Area-51 m5700.

If I'm going to be using it in college for a few games (oblivion to name the main one) and school work, should I have to worry so much about the warranty...? after all, Alienware isn't supposed to make crap.

I don't do any modding or messing with the hardware trying to overclock it or whatever, so once I get it, I'll use it how it is.

I just don't know if i should risk it...

anyone got any advice to offer?

-donnie
post #2 of 19
nothing to do with what Alienware "makes", since they don't "make" anything, they just assemble someone elses' "stuff"..

if you are gonna keep it for more than 3 years, then it makes sense to get the warranty...after all, how can Alienware know what will happen to someone else's Hard drive, or cd drive a few years from now???
post #3 of 19
You can always upgrade your RAM later. If you want peace of mind then get the warranty.
post #4 of 19
another thing to consider when getting the warranty is that Alienware will allow you to do upgrades, they will do them for you at no charge and all you do is pay their cost on the upgrade item plus shipping one way. To me thats quite a bargain since as we all know computer hardware is outdated before it even becomes available to the public. Also knowing that if any item on your system should fail in the warranty period they will replace it free of charge. To me thats worth alot more than an extra memory stick, besides you can always get the memory, you only have a limited time to get the warranty.
post #5 of 19
It's worth it if you need it...
post #6 of 19
Depends on your risks and appetite for funds:
Quote:
If I'm going to be using it in college for a few games (oblivion to name the main one) and school work, should I have to worry so much about the warranty...?
Getting the computer fixed under warranty during school when you need it is no easy thing. Getting it fixed without warranty during school is more difficult, and if you're at school you're probably not earning enough to want to buy another laptop out of the box.
Quote:
after all, Alienware isn't suppost to make crap.
That was my thought when I only bought the one-year warranty. (That, and I only had one year of school left.) Six months later, I'm staring at a blank white screen and wondering why the depot's telling me they need to reformat the hard drive in order to resolve a dud video card. Notebooks fail. They're more likely to fail at school, especially if you carry the machine around to class.) And the fact that it's got "ALIENWARE" stamped on the front in pretty letters does nothing to avoid this, as the folks waiting to get their notebooks back from depot can attest. I'd say the warranty is the better deal: you can always buy memory later. An even better investment is a backup system.
post #7 of 19
Hazuki - the 3 year warranty is a good idea, no matter which brand you are buying, if you can't readily afford a large repair bill or a new laptop. You can save quite a bit on RAM by ordering the minimum from AW and then ordering your 2GB from some place like Newegg. If that's the route you go, you can check back here to verify you are ordering the right RAM.

trickey - your experience is a valid example of why the warranty is a good idea, but interesting that you downplayed the value of anecdotal evidence in the other thread discussing AW service...
post #8 of 19
Shazza:

(Anecdotal evidence --> this risk is common) is a logically bad statement.

(Anecdotal evidence --> this risk exists) is a logically good one.

If I wanted to use the boards here to show that warranty service was more necessary w/ Alienware than anyone else, I'd say I was being silly. But to tell the questioner that the risk still exists and the warranty is useful? No problem.
post #9 of 19
Thread Starter 
ok. so after asking that and getting good replies, Can you tell me if you think this is a good setup? I don't do a lot of gaming, but I would like it to be able to run Oblivion with at least medium settings.

[1] Area-51® m5700

Processor: Intel® Pentium® M 760 2.0GHz 2MB L2 Cache 533MHz FSB
Operating System (Office software not included): Genuine Microsoft® Windows® XP Media Center Edition 2005 with Service Pack 2
Warranty: 3-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
Display: Alienware® m5700 17" WideXGA 1280 x 800 LCD - Xeno Grey
Motherboard: Alienware® Intel® 915PM + ICH6 Chipset
Wireless Network Card: Intel® PRO/Wireless 2200 b/g Wireless Card
Memory: 1GB Dual Channel DDR2 SO-DIMM at 533MHz - 2 x 512MB
Hard Drive: Single Drive Configuration - 100GB 7200 RPM SATA with NCQ
Video/Graphics Card: 256MB NVidia® GeForce™ Go 6800
Sound Card: Intel® High-Definition Audio
Optical Drive: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/Software
Ethernet NIC: Integrated High Performance Gigabit Ethernet
Modem: 56K Modem with V.90 Technology
Mobile Bags: Alienware® Odyssey Backpack
Headphones: Zalman ZM-RS6F Surround Headphones
Alienware Exclusive Offers: GameFly - Unlimited Game Rentals for 15 days - FREE TRIAL
Apparel: Alienware® T-Shirt - Black - Price Includes $5 Instant Rebate
Desktop Enhancements: Exclusive AlienGUIse Theme Manager
Alienware Mouse Pad: Alienware® Mousepad

[1] Instant Free Shipping; On Select Systems
[1] $200 Instant Rebate; On Select Systems

SubTotal: $2,561.00
Shipping: $111.12
Discount: $299.00
Tax: $0.00
Order Total: $2,373.12
post #10 of 19
Quote:
Originally Posted by trickey0001
Shazza:

(Anecdotal evidence --> this risk is common) is a logically bad statement.

(Anecdotal evidence --> this risk exists) is a logically good one.

If I wanted to use the boards here to show that warranty service was more necessary w/ Alienware than anyone else, I'd say I was being silly. But to tell the questioner that the risk still exists and the warranty is useful? No problem.

Well said...and I agree 100 percent. I actually came back here to edit my post, because I didn't want you to think I was baiting you...
post #11 of 19
Hazuki - that's a nice setup you have configured. You should have no problems running Oblivion at medium+ settings. You've chosen the lowest display res option - which will give you good performance for gaming (you wouldn't be playing Oblivion at much higher res than that anyway), but many people prefer more resolution on the 17" displays.

Just to make the decision tougher, I'll ask why you are going for the m5700 over the m5500? If you want/need the larger display - then the m5700 is great. If you've picked the m5700 because you think it will handle games like Oblivion better, you're right - but you might also want to consider the m5500 with the ATI x1600 video card...it's a very good performer in gaming. The other advantage to the m5500 is obviously a bit smaller, and easier to carry around.

I have the m5500 with the 256MB go6600 nVidia card, and I'm surprised at how well it handles games. I play Guild Wars maxed out at 1680x1050 res, and it handles Oblvion fine on medium settings.

Not trying to talk you out of the m5700- lots of very happy owners with that system, just bringing up another option (just what you need, right?)
post #12 of 19
Thread Starter 
yes, that really is just what I need.

and... you know that would make a lot of sense considering i'll be carrying it around from class to class... I guess I wanted the 5700 mainly because of the video card difference. I wasn't sure of the cards it offers. but now that I do know that they are capable cards, I'm definitely more interested in giving it a look. I'm sure the battery life will be longer on it too since the screen's smaller. maybe I'll go configure one up the way i see fit and post it here for your approval?
post #13 of 19
Thread Starter 
[1] Area-51® m5500

Processor: Intel® Pentium® M 760 2.0GHz 2MB L2 Cache 533MHz FSB
Operating System (Office software not included): Genuine Microsoft® Windows® XP Media Center Edition 2005 with Service Pack 2
Warranty: 3-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
Display: Alienware® m5500 15.4" WideXGA 1280 x 800 LCD - Xeno Grey
Motherboard: Alienware® Intel® 915GM + ICH6 Chipset
Wireless Network Card: Intel® PRO/Wireless 2200 b/g Wireless Card
Memory: 1GB Dual Channel DDR2 SO-DIMM at 533MHz - 2 x 512MB
Hard Drive: 100GB 7200 RPM ATA100
Video/Graphics Card: 256MB ATI Mobility™ Radeon® X1600 - NEW!
Sound Card: Intel® High-Definition Audio
Optical Drive: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/Software
Ethernet NIC: Integrated High Performance Gigabit Ethernet
Modem: 56K Modem with V.90 Technology
Mobile Bags: Alienware® Odyssey Backpack
Headphones: Zalman ZM-RS6F Surround Headphones
Alienware Exclusive Offers: GameFly - Unlimited Game Rentals for 15 days - FREE TRIAL
Apparel: Alienware® T-Shirt - Black - Price Includes $5 Instant Rebate
Desktop Enhancements: Exclusive AlienGUIse Theme Manager
Alienware Mouse Pad: Alienware® Mousepad
AlienRespawn: Alienware® Respawn Recovery Kit

[1] Instant Free Shipping; On Select Systems
[1] $200 Instant Rebate; On Select Systems

SubTotal: $2,590.00
Shipping: $111.12
Discount: $299.00
Tax: $0.00
Order Total: $2,402.12
post #14 of 19
Hazuki,

That's a nice configuration - but I'm biased, as it is similar to mine. I chose the 160GB HD - even at 5400RPM, it seems just as fast to me as the 80GB 7200RPM HD I have in the Dell XPS2. I also got the 1680x1050 display - but it does take some getting used to the smaller font size. I like it for photoshop, but for gaming and office apps/surfing, 1280x800 is probably a better size.

While you can order it with the minimum RAM - then order 2GB from Newegg for about $170, 1GB is probably ample.

And, as you saw when you configured it - you can save several hundred dollars by choosing the 256MB go6600 card...that's what I have. BUT, if I were ordering now, I'd get the x1600 card even though it's more expensive. For comparison purposes, here are some relative 3DMark05 Benchmarks for the various cards:

128MB go6600...........2100
256MB go6600...........2700
256MB go6800...........3500 (note - I see scores from 3100 - 3700 in the review section)
256MB x1600.............4100

Disclaimer: these scores have been collected by looking at reviews of systems with the 2.0GHz Pentium M (and no overclocking)from reviews by users primarily here at NBF. The only one I can attest to personally is the 256MB go6600. 3DMark05 doesn't directly correlate to gaming performance, but it gives you an idea of the relative performance of the cards.

Good luck with your decision process!
post #15 of 19
Thread Starter 
thank you for your help. i think i'm gunna go for the 5500 taking consideration of the HD, display, and ram advice.

I'm glad you were here to help. : )
post #16 of 19
Hazuki_Sensei:

You don't mind me asking, but are you a law/graduate student by any chance? (Sensei==lawyer in Japanese, among other things.)

If so, the only piece of advice I'd give is: consider buying a small laptop like a Sentia* and spend the excess money buying a really nice desktop. Not only are desktops easier to upgrade so they don't go totally out of date (so maybe you can play Elder Scrolls V), but look at the weight on a laptop that size. You will kill your back.

I say this only because I ignored such advice in my first year and bought a Dell 8500. Great machine, the monitor looks brilliant but man is it heavy. And it weighs in at a lot less than CNET said the 5500 did. After two years, I came to regret it and bought the Sentia.

*Of course, if you asked if I recommended the Sentia, I'd give you a different response, but you've chosen Alienware.
post #17 of 19
Quote:
Originally Posted by Hazuki_Sensei
thank you for your help. i think i'm gunna go for the 5500 taking consideration of the HD, display, and ram advice.

I'm glad you were here to help. : )

No problem, Hazuki. Glad to help. Hopefully you've read the reviews in the review section as well, and that will give you some more ideas on this notebook. I'm very happy with mine, and use it daily.

I agree with tricky that the optimum combination is a desktop and a small laptop. Unfortunately, that doesn't work for everyone. Many people carry the 17 inchers around, as well as the 15 inch notebooks. I carry mine when I travel, and really don't have an issue with it...it's all about trading display/performance for convenience if you can't go with the best of both worlds...
post #18 of 19
Thread Starter 
no I'm actually an Management Information Systems major. : )

and I appreciate this info as well. But I've got a sturdy back. and I'm getting the backpack for it too. My high school courses left me with much more weight in books and supplies in my pack senior year. I think I'll be alright. and I know that I'll have college books too but I know I won't have as many.

and as I said before... I'm just buying a good laptop for college that will last me most of college till I get a real income. (a big one hopefully : ) I don't plan on keeping up to date with the best and newest games. I just know I loved Morrowind and I don't feel like buying an XBOX 360. So I just want something that can handle demanding games like oblivion now. and I'll settle for the less demanding games later on should my system become a bit outdated.


so bottom line is... I wanted to play oblivion bad. I have to get a laptop anyway for my major. why not get one that can handle it since i am required to have an expensive laptop anyway.

this seems to be the one for me.
post #19 of 19
Thread Starter 
P.S. Hazuki Sensei is the name of Ryo Hazuki's murdered father in the game "Shenmue" he was also known as Iwao Hazuki.
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