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No more PCT Orders?

post #1 of 48
Thread Starter 
(From pctorque.com)
As of Tuesday, May 16th, 2006, PC Torque LTD will no longer be taking new Sager custom laptop orders. PC Torque will remain open in a support capacity as the focus of the company�s owners shifts to Internet Publishing.

post #2 of 48
yup.
I just found out tonite too.
I was even on the phone w/ Luke earlier asking about the WSXGA+ model of the 5760 and he didn't even hint at this happening

Like I satted in my other post, I am off to DiscountLaptops.com for my 5760 when I Pre-oder it tomorrow morning.
post #3 of 48
Quote:
Originally Posted by netsrik2
(From pctorque.com)
As of Tuesday, May 16th, 2006, PC Torque LTD will no longer be taking new Sager custom laptop orders. PC Torque will remain open in a support capacity as the focus of the company�s owners shifts to Internet Publishing.


Correct. It has always been the intention of crew here to be with the community as it is who we are and what we love. PCTorque has been supporting our community up until late when StrafeRight was born and slowly began to be self supported and is now fronting the funds to further develop the community even further that we had ever expected. As such we here feel it importaint to shift focus onto NBF and SR to help it florish.
post #4 of 48
Thread Starter 
I'm also in the market for a new Sager 5760, and will probably go to DiscountLaptops now too. Mostly because of the competetive warranty pricing ($100 for two year extension, vs. the $360 from other resellers). Originally that's why I liked PCT, but hey what can you do, right?
post #5 of 48
Quote:
Originally Posted by netsrik2
I'm also in the market for a new Sager 5760, and will probably go to DiscountLaptops now too. Mostly because of the competetive warranty pricing ($100 for two year extension, vs. the $360 from other resellers). Originally that's why I liked PCT, but hey what can you do, right?


Discount laptops uses the same comany as we did for their branded warranties. As such they had similar if not the same pricing as well as the same support. All in all a trustworthy dealer and you should be well looked after .
post #6 of 48
Thread Starter 
Quote:
Originally Posted by Luke@PCTorque
Discount laptops uses the same comany as we did for their branded warranties. As such they had similar if not the same pricing as well as the same support. All in all a trustworthy dealer and you should be well looked after .

Thanks for the reassurance, and even if you fellows aren't selling the notebooks anymore, I'll still be coming here for all my informational needs. Because let's face it, you guys still rock, and this site is the best place to discuss notebooks online. Thanks a bunch.
post #7 of 48
So Luke, as a person who bought the 3 yrs extended onsite warranty and adp, are you guys the same people to still contact for any issues ? If not please advise whom and what number to contact. i have also emailed you, just in case.

Wow...this is a shock to the system.
post #8 of 48
so aside from pctorque what other resellers are there that are REASONABLY priced and ship to canada?
post #9 of 48
Quote:
Originally Posted by Albsterama
So Luke, as a person who bought the 3 yrs extended onsite warranty and adp, are you guys the same people to still contact for any issues ? If not please advise whom and what number to contact. i have also emailed you, just in case.

Wow...this is a shock to the system.


You will still contact us and speak to the same old crew . We have simply phased out sales. We are still in great relations with Sager to try to get any issed work out under your MFG warranty and are supporting our products in full as ever.
post #10 of 48
Quote:
Originally Posted by Luke@PCTorque
You will still contact us and speak to the same old crew . We have simply phased out sales. We are still in great relations with Sager to try to get any issed work out under your MFG warranty and are supporting our products in full as ever.

I'm really confused how a company can phase out sales and remain in business (???)

What is the thing you are switching your focus to (you threw out a couple acronyms) and how will they make you money? (I'm very curious now, as the term 'phase out sales' as a long term business strategy isn't clicking with me.)

-Allen
post #11 of 48
Quote:
Originally Posted by akm3
I'm really confused how a company can phase out sales and remain in business (???)

What is the thing you are switching your focus to (you threw out a couple acronyms) and how will they make you money? (I'm very curious now, as the term 'phase out sales' as a long term business strategy isn't clicking with me.)

-Allen

NBF - NoteBook Forums (http://www.notebookforums.com)
The site you see before you dedicated to notebook support, reviews, and all around information
SR - Strafe Right (http://www.straferight.com)
Strafe Right is our competitive gameing group whether it be Counter Strike, Battle Field, or even World of Warcraft we use this side of our company to keep in contact with the gaming comminity as well as participate.

Now thats all fine and dandy, but you did ask where the money comes from. The banners adds as well as affiliates that are on our site are currently what is supporting the forums in their current state as well as a few dedicated gaming servers and such. However these banners(as you will note there are few in the rotation) are in place to generate an accurate count of page veiws on our site as well as unique page views. Soon enough we will be useing the info gathered with these to put more tageted advertising on our site, whether it be Dell adds in the dell section or yet another banner that says "Plays best on an Alienware". Never the less as time goes on the more traffic we will have which will directly relate to what we have at hand to help expand our corner of the net.


Sorry that whole post sounded kinda corny and i am sure i butchered my grammer and spelling.... but its 4:44am and i dont have spell check installed on my home computer
post #12 of 48
Luke, Why are you phasing out the sales? I figured PCT was doing fairly well...
post #13 of 48
Our decision to no longer sell laptops had nothing to do with the sate of things in PCT. We are simply moving in a new direction, our heart has always been with the community and growing it. PCT was until recently the only way we funded everything that is NBF/sR. However our new avenue of bringing in money to support the community has change by allowing the community to support itself. While we still have a love for the fastest and the greatest systems out there, we would rather be reviewing more of them then selling em . (And shush about the 5950 review, as you can see we have been busy .) We will be trying to bring in more then just Sager systems in the future to review so you can have some more of those unbiast reviews you guys nag us to do lol.
post #14 of 48
will you uys still be offering the uprades? like for instance the 9860? if not where do we go?
post #15 of 48
Luke,
This may account for at least part of the problem I had when contacting PCT regarding past support issues through e-mail, voice mail, and that I eventually posted on here. So as not to rehash the entire thing, I will simply link the thread I started.
http://www.notebookforums.com/showthread.php?t=151694

I guess I am a little confused that if you are infact no longer addressing sales calls, why infact did PCT support refer me to the Sales phone number to have this issue with Warrantec addressed. From my perspective, it would logically seem as though they were linking me to a dead end. Is that in fact the proper channel that should be followed?

Again, I guess this transformation may infact partly explain what appears to be a lack of communication and the animosity I have towards PCT and their failure to respond.

I feel you personally have gone out of your way to try and address or simply defuse any issues I have had in the past, and they have always managed to find their way to you, but I will say that outside of what you personally have done, I could not speak kindly for anyone else I have dealt with at PCT.
post #16 of 48
I saw this coming since this site (notebookforums.com) started the use of advertising ads etc. With the amount of traffic that comes through here, it is very understandable.
Well, I will say I had great experiences with pc-torque. Not sure who I would order from if I were to order something new. Thankfully I am pretty much set for a while now.


--K1tty
post #17 of 48
Quote:
Originally Posted by denn_76
will you uys still be offering the uprades? like for instance the 9860? if not where do we go?

Upgrades are done through Sager direct and don't involve us, so they will still be taken care of by them as normal.
post #18 of 48
The best way to describe this shift is that the PCT staff is moving from physical products to virtual products.

This move was made with very, very careful consideration by all PCTorque employees and what their needs and desires are.

There are lots of things planned in the near future. NBF will be getting a total overhaul, StrafeRight is booming with new members and gaming activities (that's all greek to me LOL), and we have a new, very cool site that Shaun has been working on for a very long time.

Providing information has always been a very large part of our business at PCT, and now that will be our only business. We will now focus on our web properties full-time and that means lots of expansion and new projects.

If anyone has any questions, please feel free to post. We will still be at our same location with our same phone number - so you all know where to find us. We are really, really excited about what the future has in store.
post #19 of 48
interesting development.

looking forward to seeing what you guys have coming, should be interesting!

*posting to subscribe to this thread to refer back to later*
post #20 of 48
Quote:
Originally Posted by The Anaconda
interesting development.

looking forward to seeing what you guys have coming, should be interesting!

*posting to subscribe to this thread to refer back to later*


gahh an off-topic troll... who let them out!?!?

Glad to see your support Anaconda
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