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Aurora m9700: Ordered and Process Reviewed - Page 8

post #141 of 667
Quote:
Originally Posted by holysoldier
Welcome aboard!!!

Thanks for the welcome. Ok, I was just curious. I was getting conflicting messages from AW on whether the parts are in or not...

BTW holy soldier, your sig is hard to read and kinda painful....
post #142 of 667
Quote:
And if you want to be angry with me for letting you know the reasons behind the delays, and blaming me for your not understanding the nature of buying a pre-order brand new platform during a global supply crunch, that's entirely within your domain as well. It's just as stupid, but who am I to suggest you catch a clue?
Who would I be threatening in this board with canceling my order? This is obviously (especially in your case) a fan-driven board and I doubt AW would really care or react to any post. I was expressing my frustration with the information I knew at the time. I am not sure how that makes me stupid (I definitely would concede ignorant in the lcd screen shortage), but if it makes you feel better to think so... by all means knock yourself out. You're right though, I guess I could blindly defend any criticism (justified or not) that is leveled at AW but that would make it a crowded forum as you pretty much have that position covered. But please, continue to hold that torch.
post #143 of 667
Quote:
Originally Posted by ObsidianPhoenix
Thanks for the welcome. Ok, I was just curious. I was getting conflicting messages from AW on whether the parts are in or not...

BTW holy soldier, your sig is hard to read and kinda painful....

Is it any better?
post #144 of 667
Yes much better
post #145 of 667
Quote:
Originally Posted by holysoldier
Is it any better?

Much, thanks.
post #146 of 667
SO ya.. My billing went through and is now in assembly which I'm guessing means phase 5. Yay!
post #147 of 667

Question

Quote:
Originally Posted by Kazkek
SO ya.. My billing went through and is now in assembly which I'm guessing means phase 5. Yay!

So when did you order yours? I placed my order 6/20 and paid in full the following day... Just trying to get an estimate. My billing has been done for 5 days now.... Not getting impatient, just anxious to get it....
post #148 of 667
Quote:
So when did you order yours? I placed my order 6/20 and paid in full the following day... Just trying to get an estimate. My billing has been done for 5 days now.... Not getting impatient, just anxious to get it....

a lot of us have ordered way before that, and i dont think anyone is out of Phase 3 yet (by the web site)

IDK, i was given bad information when i called on the status of my M7700 back in the day, web site said Phase 3, called/email them an they say its in like phase 4/5. a week later i get a call that they are out of screens and was delayed a month!
post #149 of 667

Good news!

Just spoke w/ AW billing department, they already have all my parts and the remaining balance on my order is being processed today! LOL It should be moving into assembling in 24 hours from now. Couldn't be happier!!!
post #150 of 667
Quote:
Originally Posted by holysoldier
Just spoke w/ AW billing department, they already have all my parts and the remaining balance on my order is being processed today! LOL It should be moving into assembling in 24 hours from now. Couldn't be happier!!!

They told me the same thing last Thursday... Seems no action on my order yet...
post #151 of 667
Quote:
Originally Posted by ObsidianPhoenix
They told me the same thing last Thursday... Seems no action on my order yet...
You might not see it on the website thou!
post #152 of 667
Quote:
Originally Posted by holysoldier
Just spoke w/ AW billing department, they already have all my parts and the remaining balance on my order is being processed today! LOL It should be moving into assembling in 24 hours from now. Couldn't be happier!!!

I would call Customer Service and ask about it as the "Billing Department" could be wrong.
post #153 of 667
Quote:
Originally Posted by DFrey89
I would call Customer Service and ask about it as the "Billing Department" could be wrong.

I first spoke w/ CS (Ana Ext; 6173) then spoke w/ Billing on ext. 6065 can't recall her name.
post #154 of 667
Quote:
Originally Posted by holysoldier
You might not see it on the website thou!

On the phone with customer service now to check...
post #155 of 667
Quote:
Originally Posted by ObsidianPhoenix
On the phone with customer service now to check...
Well, They said that it is still in phase 3... Waiting for parts yet. Don't take too much stock in what Billing said. Not trying to rain on your parade.... Just telling you what they said to me. Although since you only have 1 GPU, yours might go a bit faster than mine since I am getting the dual GPU.... So, just back to the waiting game.
post #156 of 667
I just got off the phone with Alienware, the backordered parts are expected to arrive on July 4th which is a week from today ><.... Anyways, noone is going past Phase 4 untill then, so we must wait!
post #157 of 667
Quote:
Originally Posted by ObsidianPhoenix
Well, They said that it is still in phase 3... Waiting for parts yet. Don't take too much stock in what Billing said. Not trying to rain on your parade.... Just telling you what they said to me. Although since you only have 1 GPU, yours might go a bit faster than mine since I am getting the dual GPU.... So, just back to the waiting game.
Yeah man! They told me that they already have all my parts available! With that said and done, they got me in touch w/ Billing and I already gave the okay on the remaining payment. We'll see what happens! I'll keep yall posted!
post #158 of 667
Quote:
Originally Posted by holysoldier
I first spoke w/ CS (Ana Ext; 6173) then spoke w/ Billing on ext. 6065 can't recall her name.
I spoke with Ana just now too and she said it should be jumping into Phase 5 soon but I had to tell her about teh back ordered parts and then she saw. She said that it said the parts are expected to arrive by July 4th. Ana is not the reliable so dont listen to what she says ;-) She told me I had all my parts untill I mentioned if the backordered parts were in.
post #159 of 667

Parts

Quote:
Originally Posted by DFrey89
I just got off the phone with Alienware, the backordered parts are expected to arrive on July 4th which is a week from today ><.... Anyways, noone is going past Phase 4 untill then, so we must wait!

Well, be prepared to wait a day or so past that since there is no delivery on the 4th...
post #160 of 667
Quote:
Originally Posted by DFrey89
I spoke with Ana just now too and she said it should be jumping into Phase 5 soon but I had to tell her about teh back ordered parts and then she saw. She said that it said the parts are expected to arrive by July 4th. Ana is not the reliable so dont listen to what she says ;-)

She told me I had all my parts untill I mentioned if the backordered parts were in.

Poor Ana, we don't even know her! Yet still her name is being dragged around this forum! LOL I believe her thou.
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