Seriously, how do you guys handle the tech support people? All they seem to do is go through textbook scripts on resolving things that have little to do with my issues and they never solve my obvious hardware problems. I have a Sony DW-56 for example that doesn't burn half the DVD content it was meant to and gives me errors after starting BF2 and wanting to play again. All the tech told me was that it HAD to be a software issue and that I should call Dell On-Call and pay them to give me the same bs answers. My display is totally shot for some reason and the whites look dirty and almost brown/grey and the brightness is just not the same. I know computers and this is not normal. Yet these people still give me crap. How do I get to the point of telling them that I've done everything and determined it is a hardware problem. I need replacements... I didn't buy into this warranty for this crap service. Please help.
BTW I sent back my system for repair... got it back... got bs hard drive errors because it turns out they installed my motherboard wrong... had to send it back... and was without my 9300 for over 5 weeks! This system is causing wayyy too much trouble.
BTW I sent back my system for repair... got it back... got bs hard drive errors because it turns out they installed my motherboard wrong... had to send it back... and was without my 9300 for over 5 weeks! This system is causing wayyy too much trouble.
