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Audio Interface that works with M1710

post #1 of 5
Thread Starter 
I recently just bought an M1710 and a Presonus Firebox audio interface so I could do some home recording. But apparently there's a hardware conflict somewhere. I reformatted just to see, but the Firebox is just not working. And it works completely fine on my desktop computer. So I've been reading and apparently a lot of audio interfaces have problems with certain firewire chipsets. And the Firebox says it will have problems if it's on a USB/Firewire combo card. I have no idea what chipset the M1710 uses. All it says is OHCI Compliant 1394 Host Controller. So basically my question is have any of you used an audio interface with the M1710 or any Dell XPS laptop. I plan on returning the Firebox and getting a different brand, but I don't want the same thing to happen. I hear the M-Audio Firewire 410 requires a Texas Instruments chipset. Does anybody know how to find out what chipset it uses? Thanks in advance.
post #2 of 5
Everest Home Edition will tell you who made your motherboard chipset. So will BelArc advisor. to find them.
post #3 of 5
The TI Chipset is reccomended for audio period, doesnt matter what your interface. It just tends to be much better quality than many others, and has the least conflicts, whereas for example running a MOTU on other interfaces just wont work in some cases, TI is always reccomended.

Seablade
post #4 of 5
The FW on the I1705 / I9400 is made by Ricoh, I'm not sure wether they use another brand chipset or make their own, but it's a combination of FW and cardreader (SD, xD, MS, MMC).

Since the 1710 shares the same MB with the 9400 I thought this might be of help to you.
post #5 of 5
The steps listed below have been found to resolve the majority of click/pop/audio dropout issues.

Though simple, they help to eliminate software settings as a variable.

Here are a few optimization settings I suggest:

1. Right click on the FirePod/Box icon in your system tray just to the left of the date/time. Set the CPU setting to HIGH. If HIGH setting does not work, try LOW.

1b. Double-click the FirePod/Box icon in your system tray. Set the Latency to 10.0 ms.

(The above settings do not apply to the Inspire1394.)

2. Right click on your My Computer icon > select Properties. Click the Advanced tab; click the Settings button under Performance; click Advanced tab,
then set to Background Services under Processor Scheduling.

3. If you have Service Pack 2 installed:

3a. Click Start menu > Control Panel > Windows Firewall. Click the Advanced tab and deselect the 1394 Connection. Click OK.

3b. Visit this link, then download & install the recommended patch: http://support.microsoft.com/kb/885222

4. Click Start menu > Control Panel. Double click into Power Options and set the Power Scheme to Always On. Set the other stuff to NEVER & click APPLY. Then click the Hibernate tab and deselect hibernate; then click APPLY and OK.

5. Click Start menu > Control Panel and double click into Network Connections. If you have a Wireless Network Connection, right click and disable this while you are running the FirePod/Box or Inspire 1394.

6. Within Cubase LE, click Devices menu > Device Setup, and select VST MULTITRACK. Set the "number of disk buffers" to 10 and "disk buffer size" to 128 or 256. Click "Apply". Also, ensure you are set to the PreSonus ASIO FirePod/Box drivers. Then click the "Expert'" button and set "Audio Priority" to VERY HIGH. You may also want to increase any related settings within other recording softwares.

(Though this step is specific to Cubase LE, every DAW software has a process buffer. It is usually located within an audio/options menu.

If you are not using Cubase LE, it is often a valuable troubleshooting step to experiment with different DAW software platforms to check the possibility of this being a software-specific issue.)


7. Finally, right click on My Computer > select Properties. Click the Hardware tab, then click "Device Manager" button. In here, extend the IDE ATA/ATAPI Controllers; double click on the Primary and Secondary IDE Channels; click Advanced Settings. Here you will see Device 0 and Device 1, you will see "Transfer Mode" (which is usually set to DMA if available) and you will see "Current Transfer Mode". Current Transfer needs to be set to UDMA(Ultra DMA) mode. If either Device on the Primary or Secondary Channels are set to PIO mode, this could be your problem. (PIO mode is a slower, legacy transfer mode for older HD's.) If either is set to PIO mode, enter the BIOS and set the IDE Controllers to 'Auto'. This should enable you to change the "Tranfer Mode" to DMA if available". You can alternately return to the Device Manager, right click on the Primary/Secondary IDE Channel listed then "Uninstall" it. Once uninstalled, rebooting your computer will refresh it.

IMPORTANT: If the above settings do not resolve your problem, then please attach your System Information file to an e-mail & answer the following questions:

{
Please click the Start Menu > All Programs > Accessories > System Tools > System Information. In the System Information window, click the File menu and Save. Give the file your full name and Save as an .NFO file type to your desktop. Attach to an e-mail & send to jbski@presonus.com. This will enable me to search your system for any hardware or software incompatibilities.
}

1.) Where are the firewire ports located on your computer (i.e. on motherboard near mouse & keyboard inputs, on the case, in the PCI bus)?

1b.) If in the PCI bus, are the FW ports sharing a card with other inputs or outputs (i.e. USB, audio, or FW 800)?

2.) Are you powering your interface off of the firewire bus or via the AC wall adapter?

3.) What color is the sync light when the interface is powered only via the AC wall adapter?

4.) When you plug in your interface, what color activity does the sync light on the front exhibit?

5.) Are you able to hear 'normal' playback through the interface (Windows Media Player, Winamp, iTunes, etc.)?

6.) What recording software are you using (i.e. Cubase, Sonar, Audition, Logic, etc.), and does this problem exist regardless of DAW software?

7.) Have you downloaded the most recent drivers from the PreSonus Web site? (http://www.presonus.com/downloads.html)
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