Originally Posted by SPEEDwithJJ
Furthermore, even LG has improved their LCDs recently with a version 2 screen!
What is a version 2 LG screen? How can you tell?
I've been through "screen hell" trying to get a good LG screen for my M1710. Here's my sad story
a) Got my M1710 new with a Sharp screen. Field of view so narrow that the right and left side were dark when viewing the screen head on from the center. Very annoying when reading full screen material and having to tilt your head left and right just to get the screen bright.
b) Called Dell, got them to ship a new panel. I would put it in myself. They sent a Samsung (3155, I think it is, the better of the two Sammy's). It's better than the Sharp, but still way too much light falloff when you are not "dead center" on the screen. Just moving your head up and down or back and forth causes a curtain of darkness to move around the screen.
c) Called Dell, explained my unhappiness, and they worked hard to get me what I wanted...an LG screen. When it arrived, I put it in and soon discovered something was wrong. When the screen goes to sleep, it turns completely WHITE and also the brightness is fixed to full brightness all the time. Another forum member mentioned similar problems that turned out to be a bad inverter.
d) Called Dell again, explained the problem with this new LG and they said they'd send another, but policy forced them to send a tech this time to put it in.
e) Tech showed up, opened the box and said "Aren't we replacing the LCD panel" as we both stared into the box with a bezel for a Latitude D610. Someone input the wrong part number (one digit off) and I got a bezel instead of a panel!
f) Called Dell again, and the tech I've been working with (with the patience of a Saint!), said he would resend the correct panel (with a technician again to install it).
g) Tech showed up today, with LG panel in box. We installed it, and guess what? The same problem as the first LG--sleep mode = WHITE screen and no brightness adjustment. The LG's that Dell is sending as replacements MUST be incompatible, somehow, with the M1710. I certainly couldn't get two defective panels from Dell with the same defect!
h) Before the tech left, I had him reinstall the Samsung for now.
Now, I hear about a VERSION2 LG panel!! That must be the "golden ticket"! Somehow, though, I think they are only available in new systems...now I need to get Dell to send me a replacement system with a new LG Version 2 !!
Pray for me.