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Anyone order from Dell Spare Parts?

post #1 of 3
6/14/06 at 4:40pm
Thread Starter 
Has anyone ever ordered anything for an out of warranty Dell laptop through Dell Spare Parts?

Do they ONLY sell to individuals? Like what if I'm a tech for a company but we're not an authorized Dell Service Center but a client is asking us to replace a broken CD-Rom drive in their notebook. Would Dell Spare Parts sell to us or do you have to be "certified" in order to buy for a business?
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post #2 of 3
6/14/06 at 6:31pm
Dell Spare Parts is the consumer parts channel. Warranty Parts Direct is the parts channel for service centers and such. Order whatever you want thru them... except a 7900GTX of course, LOL.
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post #3 of 3
6/14/06 at 10:01pm
Quote:
Originally Posted by Nocturnal
Has anyone ever ordered anything for an out of warranty Dell laptop through Dell Spare Parts?

Do they ONLY sell to individuals? Like what if I'm a tech for a company but we're not an authorized Dell Service Center but a client is asking us to replace a broken CD-Rom drive in their notebook. Would Dell Spare Parts sell to us or do you have to be "certified" in order to buy for a business?
Go to Dell.com and create a new account for yourself - you don't need to purchase anything to have the account.

Then call Dell Spare Parts to order your part(s). When they ask for a Service Tag #, say you don't have it BUT you do have your account #. They will take the account #.
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