Originally Posted by AbN610
Is Asus a good, reputable brand? Does it have good customer and technical support? If I had a problem with my laptop, would I have to contact Asus, or the dealer whom I bought it from? What kind of laptops does Asus make? Are they sturdy and do they last long? I am specifically talking about the Asus W3J. It is built well? Will it last me 4-5 years? Is it made to good material? Does it come with an XP disk? Does it come with a drivers disk? It it a better company than Dell? Please help ASAP. Thanks in advance.
Asus sucks and we all post here because they've brainwashed us to talk about their products...
Asus is the #1 motherboard company in the world and the #3 notebook Original Design Manufacturer in the world. They were also the launch partner with Intel when Intel unveiled "Centrino mobile technology". They sell notebooks to Apple, Sony, and soon to Dell, as well as making a whitebook line and their own branded line. If you buy a whitebook (model usually starting with the letter Z), then your warrante is through the reseller. If you buy an ensemble model (branded Asus), then your warrantee is directly through Asus. Their US office is in Fremont, California, and from my limited experience with them and the experiences of others I've read on the forums, they seem to do a good job with repairs and replacements, and they return ship everything overnight. Asus typically aims their notebooks at the business user or professional, although they have been adding to their notebook lines based on the multimedia and mobile gaming market as well. Their notebooks, both ensemble and whitebook, tend to be built well, and if you ask in Notebook General, you will see that Asus has gained a reputation for good build quality second only to IBM.
I don't own a W3j, so I'll let someone who does answer those questions specifically.