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Had a $100 Dell coupon, bought a spare battery, got the wrong battery.....

post #1 of 7
6/16/06 at 9:49am
Thread Starter 
It seems their assecories site doesn't know the M170 stuff doesn't work on the M1710.

I've set up the return, but I still need a spare battery. Anyone know what model # it is for the M1710 and if their is an extended life battery?

I got the $100 coupon for having upgraded my warranty
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post #2 of 7
6/16/06 at 10:42am
here is the battery you need
http://accessories.us.dell.com/sna/p...9&sku=310-6322

I find it easier to use the search feature on the dell page instead of going thru the "select model" feature
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post #3 of 7
6/16/06 at 11:39am
Thread Starter 
90 min on the phone, had to use vacation time since I was at work (I had given myself an hour for the call, just to get the coupon back so I could get the right battery. I went through 7 transfers. They's going to just give me the right one now and not charge me the $40 difference.)
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post #4 of 7
6/16/06 at 11:50am
90 min, 7 transfers, hmm sounds like a normal call to verizon!
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post #5 of 7
6/16/06 at 12:01pm
As far as I know, it IS the same battery. It is a standard 9-cell battery, and has the same shape, a little rubber foot, and a green-light battery monitor gauge. Anybody here can correct me if I'm wrong.
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post #6 of 7
6/16/06 at 2:35pm
Thread Starter 
no, they sent a 12cell with a square out the sidewith weird grates (as if it was fan housing).
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post #7 of 7
6/16/06 at 9:06pm
Sounds like an XPS 1 battery.

John
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