Just a couple things: I wasnt sure what i saw in your open box (is that a cheap case or something?). What does dell actually ship with the pc? (dongles, extras) Also, did you get the sound blaster Audigy HD audio upgrade? With the 1.83 GHz processor, how fast are things loading up? ie. does a pdf load up instantly? if not, how long does it take? The m1210 is going to be my first laptop, and i want to make sure i made a good choce. I read several reviews, ALL positive, but im just wondering right now, wether the 1.83GHz processor is fast. How does it compare to a 2.0 GHz Pentium M processor? < If any of you've ever used one then thats fine. I was also wondering if ram made that big of an impact on the processor speed, if at all.