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Message from Sager on dead pixels - Page 6

post #101 of 187
1/2/04 at 9:47pm
Off topic a little: Is it posible to get an OLD 15" UXGA in a 5680 by mistake instead of a wideangle one? i keep noticing the viewing angles on mine suck and I know its UXGA.
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post #102 of 187
1/3/04 at 1:33pm
i think i waited too long. u have to send it in 30 days after u recieved the computer. its been about a few monnths....i waited a little long huh. can i still send it in.
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post #103 of 187
1/3/04 at 2:12pm
I have been wondering about this too FS. I got the ultra-wide viewing angle screen on my 5680 too but it’s not extra viewable from any angles. Yet I get a lot of compliments from people on this screen. Anyone know if there’s a firmware or software way of determining which screen you have?

I believe the no questions asked return policy is 30 days.

I received a screen with no pixel problems but I can imagine what it would feel like now if my little beauty here had a bad anywhere on the screen. That same feeling that many of us have, or do have is the reason this is such a big thread.
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post #104 of 187
1/6/04 at 12:52pm
here's a nightmare story...although i just made it up..it did not happen...
what if my screen is beautiful...no dead pixels...i send it in for upgrade..i get it back, now all of a sudden i have a dead pixel.....is that possible? could they do something to cause that while it's being upgraded? are they liable?
i'd be very mad, and just wondering if this has ever happened/what would be done....
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post #105 of 187
1/6/04 at 1:25pm
All things are possible with faith - even bad ones. Life is too short trying to think about everything that could happen. After all, the unit could mel down as the result of a nuculear event. Lay back and chill.
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post #106 of 187
1/15/04 at 9:24pm
I dont understand. what is the center area?
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post #107 of 187
1/15/04 at 9:43pm
Quote:
Originally Posted by kivawolf
I dont understand. what is the center area?
Please read item one page one of this thread (by PCTORQUE) it explains it there.
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post #108 of 187
1/16/04 at 10:04am
"If you draw a pound sign in the screen area it will come to 9 even pieces the center piece will be the area covered under this new policy."

i dont get it.
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post #109 of 187
1/16/04 at 10:18am
imagine a tic-tac-toe grid that fills the screen. there is one in the middle...that's the one
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post #110 of 187
1/16/04 at 10:33am
A pound sign is two vertical lines and to horizontal lines, that are perpindicular, to make 9 squares that are the same size. Look on an American (I don't know about other phone) phone, and you see it? Yeah, thats what it looks like.
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post #111 of 187
1/19/04 at 1:31pm
To All that wasn't happy with this Sager Policy.

http://notebookforums.com/showthread...488#post134488
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post #112 of 187
1/19/04 at 2:46pm
That Alienware is PATHETIC. It seem that their center section is THE middle pixel.
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post #113 of 187
1/19/04 at 5:06pm
Hahah, and only replacable if it is stuck RED.
What a bummer.

All of the attention the "dead pixel" topic gets actually made me worry about my order. It's a shame that more people don't speak up when their screens arrive as expected with all pixels alive and kicking. I guess it happens in all industries... people who are satisfied with their purchase simply beam and are content, but the people who are not satisfied make sure other people know about it. What's the marketing saying... something like "If a person likes the product they may tell a friend, but if a person does not like it, they will tell ten friends"

Anyway, I was indeed worried about my Sager when it arrived. I am very happy to say that the screen is great and all pixels work as far as I can tell.

I'm not saying that dead pixels are okay. I'm just saying that even people with good screens should speak up just so future customers get an idea that not every Sager shipped comes with dead/bad/stuck pixels.

Have a pixelicious day . . .
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post #114 of 187
1/19/04 at 5:19pm
The other thing to remember is that a lot of people wouldn't even notice a dead pixel unless they actively searched for it. As an example I pointed out to a friend of mine that he had a dead pixel on his laptop. Before that he had been perfectly content with his purchase (over a year old) and in his eyes the machine was perfect. Now that I pointed out this miniscule problem he is less than happy. Even though he never notices it unless he thinks about it and looks for it he feels less happy about his purchase. Ignorance is bliss sometimes
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post #115 of 187
1/19/04 at 5:47pm
Quote:
Originally Posted by vanfanel
The other thing to remember is that a lot of people wouldn't even notice a dead pixel unless they actively searched for it. ... Ignorance is bliss sometimes
That too. What you don't know won't hurt you.
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post #116 of 187
1/21/04 at 11:09am
Quote:
Originally Posted by planet
It's interesting that Adam stated that 85% of screens have one or less (i.e., 0 or 1) defective pixels. I tried to use this 85% figure to work out the chances of any number of dead pixels, but the my original calculations (which I have edited out) did not take into account the number of screens discarded at the factory.

However, it doesn't really matter. The fact remains that only 15% of screens have 2 or more dead pixels. So why not just throw away that 15% of screens ? It would add far less than 15% to the cost of the screen, because the cost of a screen includes all sorts of other stuff like shipping costs and the margin added by the ODMs OEMs, distributors, etc. The cost added to the laptop would be even less significant. Just a few dollars probably.
what percentage of screens have 3 defective pixels like this 4080?
instead of throwing away screens they should sell screens labeled bad pixels for some amount of money less. i think some people wouldn't mind paying less for some defective pixels.

who is making money off returns because of defective pixels? are they overcharging shipping and handling to pay for returns? or does everyone lose time and money? it seems ups is the winner here. why don't they just take the 2 minutes to check the screen? maybe they're profiting from the handling charges.
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post #117 of 187
1/21/04 at 12:40pm
Quote:
Originally Posted by yyy
why don't they just take the 2 minutes to check the screen? maybe they're profiting from the handling charges.
Dead pixels sometimes don't show up until a few days of use so it's possible they shipped perfectly fine when they got to you. Besides they're difficult to see as it is and can go easily overlooked.
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post #118 of 187
1/21/04 at 1:41pm
I agree with Vanfanel, if the pixel(s) do not stick or die until XX hours into their lives, then it is hard to predict when bad ones will occur. The only thing manufacturer's can do is burn in the screens, and that takes time and money which would add to the cost of the panels considerably (plus you have to have someone with a sharp eye monitor them).

I am willing to be the more expensive resellers (especially those who offer 0-dead-pixel policies) have an in-house burn-in for their units. If it added $50 and 3 days to my order, I'd take it in a heart-beat!

-myrkat
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post #119 of 187
1/22/04 at 12:51pm
Or you can cover up the dead pixel with black fingernail polish. That always works
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post #120 of 187
1/24/04 at 9:58pm
Quote:
Originally Posted by vanfanel
The other thing to remember is that a lot of people wouldn't even notice a dead pixel unless they actively searched for it. As an example I pointed out to a friend of mine that he had a dead pixel on his laptop. Before that he had been perfectly content with his purchase (over a year old) and in his eyes the machine was perfect. Now that I pointed out this miniscule problem he is less than happy. Even though he never notices it unless he thinks about it and looks for it he feels less happy about his purchase. Ignorance is bliss sometimes

I like that - ignorance is bliss sometimes - very true - ever read Orwell's 1984 that's what the quote is from incase you've never read it
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