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dv8000t keyboard problem - Page 2

post #21 of 36
6/26/06 at 1:00pm
What is the HP return policy? Do they have 21 days similar to Dell's?
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post #22 of 36
6/26/06 at 5:42pm
Quote:
Originally Posted by ew2x4
What is the HP return policy? Do they have 21 days similar to Dell's?

Yep

HP =21 days
Costco =180 days


Costco... have problem? Take it to any store and the give you ALL your money back.... ALL YOUR MONEY BACK.


HP??????:

For purchases made at the HP Home & Home Office Store beginning September 1, 2005, we will accept product returns and exchanges up to 21 days after delivery, except on opened, boxed software. After the 21 day period has ended, support for defective merchandise will be provided by HP customer care. For purchases made prior to September 1st, returns or exchanges will be accepted for up to 30 days after delivery.

The HP Home & Home Office Store will refund tax, if applicable. Original shipping and handling charges and opened, boxed software will not be refunded.
By returning an item(s) from your original purchase, the remaining purchase may no longer be eligible for a discount; the original discount applied will be subtracted from the purchase price of the item(s) being returned.

To receive a complete refund, all items from the original purchase must be returned.

That last line may of been a problem for me.. think I threw the AOL disc away that was in the box...
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post #23 of 36
6/26/06 at 6:01pm
The nearest Costco is 3 hours away. The price of fuel alone will be 5 times more than any return fee. :/

I dunno. lots of decisions. the 17" is $1220 from HP, and over $1400 with the config I want. I might as well go down to the Staples and get it for that.
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post #24 of 36
6/26/06 at 9:47pm
Quote:
Originally Posted by ew2x4
The nearest Costco is 3 hours away. The price of fuel alone will be 5 times more than any return fee. :/ I dunno. lots of decisions. the 17" is $1220 from HP, and over $1400 with the config I want. I might as well go down to the Staples and get it for that.
RE: The nearest Costco is 3 hours away. The price of fuel alone will be 5 times more than any return fee. :/ Easy fix to that.. Ship it back.... You'd have to do the same with something thru HP.... Differance being you've got 180 days... vs 21 with Hp, Dell, etc.... If Staples has something that will work for you. Go for it. Most of the pre-confiqured systems have the slower hd's etc.... I'd rather only pay for what I want, that what some purchasing agent fiqured would sell the most. Another thing to consider is since the HP factory in China uses "just in time inventory" that you're going to be getting the latest hardware revisions on a CTO unit.
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post #25 of 36
6/26/06 at 10:13pm
Staples has a similar machine (slower CPU is all) for $1349 or so.

Here are the prices of everything I have configured:

HP 17" hp.com = $1269 - $50 = $1219
HP 17" Costco =$1351 - $50 = $1351
Dell E1705 = $1372 $1372
Asus S96J = $1129/$1069 $1129
HP 15" hp.com = $1116 - $50 $1066
HP 15" costco.com = $1121 - $50 $1071
Dell E1505 = $1151 $1151

So, yeah. I guess we'll see.
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post #26 of 36
6/26/06 at 11:04pm
ew2x4, It really looks like you've done your homework!

There is always a chance you'll get a bum machine from whatever vendor you choose, from whatever store you choose, etc. Remember, you are more likely to hear about problems than good working machines just about anywhere you go. That's not to say the problems don't exist (I returned my Dell E1705 because of problems), its just that not everyone has them.

If you can wait another week or so, I should receive my dv8000t and will be happy to answer your questions then.

Whatever you decide, whatever purchasing method you choose, just be comfortable and happy with it. Look into each store's return policy, especially on restocking fees (most retail stores will take 15%+ on a laptop return).

Don't pull the trigger unless you are happy with the terms of the sale. Pure and simple!
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post #27 of 36
6/26/06 at 11:46pm
Quote:
Originally Posted by delphigreg
ew2x4, It really looks like you've done your homework! There is always a chance you'll get a bum machine from whatever vendor you choose, from whatever store you choose, etc. Remember, you are more likely to hear about problems than good working machines just about anywhere you go. That's not to say the problems don't exist (I returned my Dell E1705 because of problems), its just that not everyone has them. If you can wait another week or so, I should receive my dv8000t and will be happy to answer your questions then. Whatever you decide, whatever purchasing method you choose, just be comfortable and happy with it. Look into each store's return policy, especially on restocking fees (most retail stores will take 15%+ on a laptop return). Don't pull the trigger unless you are happy with the terms of the sale. Pure and simple!
delphigreg, Just to give these guys a heads up... How about expanding on what problems you had with the DELL 1705 you ended up returning to DELL, giving your impressions of the Dell 1705.... and tell us here your impressions of what kind of problems the 1705 may have long term. When I went on the Dell side of the board it scared the heck out of my reading thru some of the posts.. Allot of people saying if your going to buy a Dell... you better buy that Extended warranty or you'll be sorry... Please tell us about the build quality, etc.... and anything else you can think of. The only real problem I've heard on this side of the board being this keyboard bug..
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post #28 of 36
6/26/06 at 11:51pm
Quote:
Originally Posted by ew2x4
Staples has a similar machine (slower CPU is all) for $1349 or so.

Here are the prices of everything I have configured:

HP 17" hp.com = $1269 - $50 = $1219
HP 17" Costco =$1351 - $50 = $1351
Dell E1705 = $1372 $1372
Asus S96J = $1129/$1069 $1129
HP 15" hp.com = $1116 - $50 $1066
HP 15" costco.com = $1121 - $50 $1071
Dell E1505 = $1151 $1151

So, yeah. I guess we'll see.

1: Print out list
2: Cut out each line, seperating the 17s, from the 15's
3: Put them in a hat, mix them up
4: Select
5: Place order
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post #29 of 36
6/26/06 at 11:54pm
delphigreg- I had to write down all of the numbers. I kept getting them all confused! And, I do know that lemons are possible from anywhere. I guess I feel if it works out of the box, then I can fix any problem that I run into as i've had a lot of success with that on the desktop side of that, even with building my own. I'll look forward to hearing from you about your E1705 as well as your future purchase.

With HP, I've heard of both keyboard problems as well as lamp and power issues. So, that's about it.
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post #30 of 36
6/26/06 at 11:56pm
Quote:
Originally Posted by WeAreNotAlone
1: Print out list
2: Cut out each line, seperating the 17s, from the 15's
3: Put them in a hat, mix them up
4: Select
5: Place order

Haha, that sounds like what I'm about to do!

I keep thinking I'll just go the safest route, IMO- the S96J. But that sweet HP keeps calling my name. Great screen, great great design, great features, etc. So, yeah. I'll probably just hear how these guys' purchases go and make up my mind then.
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post #31 of 36
6/27/06 at 12:16am
Quote:
Originally Posted by ew2x4
Haha, that sounds like what I'm about to do!

I keep thinking I'll just go the safest route, IMO- the S96J. But that sweet HP keeps calling my name. Great screen, great great design, great features, etc. So, yeah. I'll probably just hear how these guys' purchases go and make up my mind then.

Here's a review of the Asus S96J

http://www.notebookreview.com/default.asp?newsID=2975

On a side note... I see one feature I like about this machine over the dv8000t.... It appears the cooling vents are arranged so you can put the thing in your lap and not worry too much about the air intake being blocked... Of course this review is for a 15.4, 15.4 being more a true laptop... than a 17 which is more than likely going to be a desktop replacement. On the dv8000t there is a vent that I'm pretty sure is the air intake for the cpu... and it gets blocked by your leg it you're not careful...

I wish they'd let me design things
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post #32 of 36
6/27/06 at 12:20am
I'm an architect, so I do get to design things. just things irrelivent to this topic. I really don't think that decide what I'd get. I would mostly use it on a desk, sometimes on my lap I guess.

But I do agree with you on the design thing. It's just like, we know what works, we know what people want, we know what is ugly. Is it hard to follow that stuff? I guess for some people. Ahh well.
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post #33 of 36
6/27/06 at 8:08am
See other thread. Would like to unhijack this thread in case my new HP has keyboard problems...
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post #34 of 36
6/27/06 at 6:13pm
http://www.notebookreview.com/defaul...dv8000t+Review


I found another review. They have no problems with it (7400 model).
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post #35 of 36
6/29/06 at 11:49am
Here's some info for those you may want to take out the keyboard (Check connections, maybe "tweak" the keyboard if it's unlevel, etc:
http://www.notebookforums.com/thread160504.html

http://www.notebookforums.com/thread160451.html

http://www.short-media.com/forum/showthread.php?t=47511
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post #36 of 36
7/11/06 at 3:29am
anyone have any updates on the dz8000t keyboard issue? I am also deciding between this and the s96j. I will be studying overseas and to have a reliable laptop is a must.
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