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Argh!!!!!!!!

post #1 of 11
6/26/06 at 8:52am
Thread Starter 
So I get my Macbook today and it doesnt work on battery power, only on AC power. Had to take it into the service centre who are ****ING useless - reckon 1 to 2 weeks possibly.

SO pissed off
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post #2 of 11
6/26/06 at 2:32pm
You should have asked for a brand new one.
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post #3 of 11
6/26/06 at 8:52pm
Thread Starter 
I will be depending on what I get told today.
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post #4 of 11
6/27/06 at 12:16pm
i would of taken it to the store, and told them i want a complete new box, or they can process my return.
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post #5 of 11
6/28/06 at 1:48am
Thread Starter 
I bought it off the Apple over the phone service - not a store.

Apple will be picking this laptop up and sending me another one in about 1.5 weeks. I'm extremely pissed off, as I leave to overseas in just over 2 weeks and was hoping to be able to familiarise myself before I left.
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post #6 of 11
6/28/06 at 12:05pm
you cant do a store exchange? i would think you could as its the same company.

also about them mailing you a new one, get them to overnight it free. tell them if they want your business you want your laptop.
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post #7 of 11
6/28/06 at 9:07pm
Thread Starter 
Nope, in fact the store is ****ing useless. They don't offer student discount and have an 8 week wait, hence I went direct.

I will be doing something like that, if not I'll buy something else.
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post #8 of 11
6/28/06 at 11:40pm
what store r u referring to? if it's an apple retail store they will honor academic discounts. it's when u try the 3rd party (compusa, etc.) route that u end up in a quandary.
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post #9 of 11
6/29/06 at 2:32am
Thread Starter 
In Australia we have Apple resellers who have told me they won't.
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post #10 of 11
6/29/06 at 5:47am
Because they're Apple "resellers" not Apple Stores.
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post #11 of 11
6/29/06 at 5:48am
yep, darned resellers.
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