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Just got my 8600..How do i Tell which screen I have

post #1 of 24
2/18/04 at 1:45pm
Thread Starter 
I was wondering how I an tell what brand my screen is?


My Packing slip says WUXGA, CQ1BB41 Part number 6p890
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post #2 of 24
2/18/04 at 2:14pm
Go to the Dell sight and log in look for your service tag and then the Original Configuration that will have the screen number. I think U is sharp, not sure on the others. Do a google search after you get the screen number, should find something obout it. Or search the Dell forums.
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post #3 of 24
2/18/04 at 2:49pm
Thread Starter 
Thanks for the reply,

But I have already tried this. Cannot find anything on the forums or figure out from my Invoice which screen I have. It looks as though I have the Bleed issue on the lower and upper half of my screen, so I was wondering what brand my screen is.
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post #4 of 24
2/18/04 at 3:27pm
I couldnt find mine either, I found out the second screen that I put on myself was a samsung, a REFURBISHED samsung, the illumination wasnt bad at the bottom but it had 3 dead pixels and some gooey crap up in the corner.
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post #5 of 24
2/18/04 at 4:00pm
"CQ1BB41 Part number 6p890"

These numbers are not the screens part number. It should have a part number like this U0674 (think this is a Sharp ???) Then do a search. Have you found the original configuration page???
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post #6 of 24
2/18/04 at 4:08pm
Ok, I think I am wrong...... I think that is dell's part number not the manf number. Sorry!!
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post #7 of 24
2/18/04 at 4:08pm
Thread Starter 
No i have not found the original config page. All i seem to be bale to find is the invoice witht he parts listed
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post #8 of 24
2/18/04 at 5:17pm
Thread Starter 
OK, so it is a SHARP wuxga screen that seems to have the top and bottom leakage issue.

Is this the one that is known to have these issues, or should I just keep it?
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post #9 of 24
2/18/04 at 5:48pm
I had both the Sharp and Samsung and they both had it. My second 8600 has the same prob but it is not as bad as the other one. Only time I see it is during boot and DVD playback the room also has to be very dark. I don't know if this is an manf prob or somthing Dell is doing to the screen when the place it in the shell.

I would like to solve the prob but I am not going down the refurb path again. Some people say they don't have it and others do. Its up to you, if it bugs you send it back or try for a replacement. I have the 3 year warr so I am waiting.

Other than that little prob I think this is a great laptop.
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post #10 of 24
2/18/04 at 6:27pm
Quote:
Originally Posted by Juason
OK, so it is a SHARP wuxga screen that seems to have the top and bottom leakage issue.

Is this the one that is known to have these issues, or should I just keep it?
If I was you I would request a new screen, and make sure you specify NEW, if the new one has the same problem send back the entire laptop, I did and I think its justified. Dell really needs to learn they cant put sub par screens in these laptops and if people start sending them back because of it Dell might wisen up.
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post #11 of 24
2/18/04 at 6:48pm
You will not get a new screen... It will be a refurb, I did not know this until I recieved my second screen and could tell it was used.
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post #12 of 24
2/18/04 at 6:51pm
I think my third one was new, im not sure, the tech said it was but then he also said if Dell has them in stock for over 15 days they call them refurbs, that dosent make sense to me. It had the plastic still on the back but I left mine on so someone else could have, or else they could have put it on, who knows
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post #13 of 24
2/18/04 at 7:13pm
Thread Starter 
Well darn,

Now I dunno what to do. If its gonna be the same thing with a replacement, then why bother returning. Frick Frick Frickety Frick

I just want a working screen, cuz otherwise this is the laptop of my dreams here. Just wish I knew if the problem can be solved or if this is somethign I will have to live with.
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post #14 of 24
2/18/04 at 7:23pm
My second screen had the plastic on the back and over the screen itself. I have had two new 8600 and they did not have the plastic on the screen! You very well could get a new screen, some have. I just did not!

Don't let me scare you, If you think its a prob then get a aother LCD. If that one is bad then get another machine or go look for another laptop.

I was almost going to send my 8600 back but I really am not sure if this is that big of a prob for me, I cant get another machine with the same specs for the price I paid.

I have been checking around and this seems to be a prob in the US and in the UK. I would like to find out why the screens are having this prob. I have been told by several people that this is normal with LCD but this is the first time I have seen it.
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post #15 of 24
2/18/04 at 7:48pm
I agree with you fly, and thats what I did, I had a problem with 3 screens and just sent back my 8600, and I think others should do the same. Hopefully in the future Dell can fix this and then I will buy another 8600 cus its a great machine. If I had paid maybe $1000 less than I did I probably wouldnt care as much about the screen.
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post #16 of 24
2/18/04 at 11:33pm
3 screens no leakage here.. i guess im just lucky? the last 2 screens are refurb samsungs
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post #17 of 24
2/18/04 at 11:47pm
Dell, do ya have the SXGA or UXGA???
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post #18 of 24
2/18/04 at 11:47pm
Wuxga 8-)
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post #19 of 24
2/19/04 at 12:30am
my new wuxga (sharp) does have a little leakage at bottom but I have to be looking for it to even notice guess Im just lucky.
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post #20 of 24
2/19/04 at 7:35am
should have read this thread.

my toshiba wuxga leaks.

but another problem, 2 different techs answers my mails.

1 said i could get a new screen by mail, other said i had to send it in.

now i called and the other guy has arranged to pick up my machine...

im so angryyyyyyy
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