Hey all,
I'm looking for a bit of advice. I've been having a few problems with my Gen2 lately and am wondering what I should do.
1.
While playing WoW, I seem to be getting artifacts(?) occasionally. Not every day but at least once a week or so. I'm not sure exactly what aritfacts are but what happens is the screen will be unviewable with all sorts of random colours (kinda like seeing snow on a TV channel that isn't working)
2.
My temperatures have been really high lately on my 6800 Ultra. It's idling at around 65-68 degrees when normally it has been 48-ish. I should probably clean out my machine but could count for a 20 degree rise??
3.
I almost never turnoff my machine. I always put it on standby. Even when not using it for a day or two, the battery only loses at most 10% of its power. Lately though, I have put it on standby at night and come back in the morning to a dead battery. I do have an extra battery (lifesaver), but I haven't checked tto see if it does the same thing yet. I'm assuming this is a battery problem? And can I get it replaced??
I have full Complete Care/ Onsite Next Business Day warranty. Just wondering how I should go about looking for help from Dell. What kind of questions should I be asking them etc.??
Might seem a funny question but I haven't had to deal with Support for any warranty issues before.
I'm looking for a bit of advice. I've been having a few problems with my Gen2 lately and am wondering what I should do.
1.
While playing WoW, I seem to be getting artifacts(?) occasionally. Not every day but at least once a week or so. I'm not sure exactly what aritfacts are but what happens is the screen will be unviewable with all sorts of random colours (kinda like seeing snow on a TV channel that isn't working)
2.
My temperatures have been really high lately on my 6800 Ultra. It's idling at around 65-68 degrees when normally it has been 48-ish. I should probably clean out my machine but could count for a 20 degree rise??
3.
I almost never turnoff my machine. I always put it on standby. Even when not using it for a day or two, the battery only loses at most 10% of its power. Lately though, I have put it on standby at night and come back in the morning to a dead battery. I do have an extra battery (lifesaver), but I haven't checked tto see if it does the same thing yet. I'm assuming this is a battery problem? And can I get it replaced??
I have full Complete Care/ Onsite Next Business Day warranty. Just wondering how I should go about looking for help from Dell. What kind of questions should I be asking them etc.??
Might seem a funny question but I haven't had to deal with Support for any warranty issues before.
