I'm on the verge of buying a W3J but I have a few questions.
First, how is Asus in terms of warranty and support? I know first hand that Apple and IBM/Lenovo is great customer support, but what is the turn around time on fixing a defect for the W3J with Asus within the warranty period? Is extending the warrant worth it for Asus like it is with Apple and Lenovo?
Second, I've read that buying an Ensemble notebook configured in any other way than the original manufacturer specifications would void Asus's warranty, and I would instead get warranty support from the reseller directly. Does that mean that adding more ram would make me have to get support from the reseller directly? Is the reseller's warranty necessarily worse than support from Asus directly? Is if difficult to add in my own ram into the W3J if I wanted to?
Third, are there any vendors that offer educational discounts on Asus laptops, specifically the W3J? I've noticed some places offering 3-5%, but they pale in comparison to the discounts offered from Apple on the MBP or on a Lenovo T60P (especially in conjunction with school affiliation + edu).
Thanks in advance
First, how is Asus in terms of warranty and support? I know first hand that Apple and IBM/Lenovo is great customer support, but what is the turn around time on fixing a defect for the W3J with Asus within the warranty period? Is extending the warrant worth it for Asus like it is with Apple and Lenovo?
Second, I've read that buying an Ensemble notebook configured in any other way than the original manufacturer specifications would void Asus's warranty, and I would instead get warranty support from the reseller directly. Does that mean that adding more ram would make me have to get support from the reseller directly? Is the reseller's warranty necessarily worse than support from Asus directly? Is if difficult to add in my own ram into the W3J if I wanted to?
Third, are there any vendors that offer educational discounts on Asus laptops, specifically the W3J? I've noticed some places offering 3-5%, but they pale in comparison to the discounts offered from Apple on the MBP or on a Lenovo T60P (especially in conjunction with school affiliation + edu).
Thanks in advance






