I sent an issue form concerning my defective 7800 go last Saturday. Because no one seems to see it, I sent another one yesterday, and now it is Wednesday. Nobody seems to be answering it anyways! Should I keep sending it until they finally give me a solutiuon? Should I wait?
I've gone through those talking... with like at least 4 rep... They just simply deny the overheating problem. One rep just offerred a repairment 7800, not even a replacement 7800. I'm afraid that when my notebook is sent back to the depot, nothing is going to be repaired or replaced. I got so frustrated and sent out a outstanding issue form. But this seems to be useless.
Is there any way that I can contact dell Canada high level supervisor or manager? Email them? What exactly do I need to do? I am totally overwhelmed....
I've gone through those talking... with like at least 4 rep... They just simply deny the overheating problem. One rep just offerred a repairment 7800, not even a replacement 7800. I'm afraid that when my notebook is sent back to the depot, nothing is going to be repaired or replaced. I got so frustrated and sent out a outstanding issue form. But this seems to be useless.
Is there any way that I can contact dell Canada high level supervisor or manager? Email them? What exactly do I need to do? I am totally overwhelmed....
