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DVD Drive

post #1 of 4
2/20/04 at 9:44pm
Thread Starter 
I just got my Dell 8600 today and I am having some problems with my DVD drive. I put a cd in into it and it was playing the music fine. I decided to watch a DVD and then all of a sudden it would not recognize the disc. Now every time I insert a disc it does not recognize it. On the mouse pointer I see the disc like it wants to read however when I go to play it it stops working? Anyone know if trying to re install the drivers on li ne would help.
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post #2 of 4
2/21/04 at 1:02am
what dvd did you try to watch? thsi warrents a defective drive if you cant access the drive outside windows
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post #3 of 4
2/21/04 at 1:57am
Thread Starter 

both

I cant get a cd or dvd to play any longer. I even go into my computer and then check to see if I can view the file there and it just shows up like it is empty. I went on to the dell site however I can not find the driver for the NEC ND-5100A which is what I have. Any suggestions?

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post #4 of 4
2/21/04 at 10:28am
Put the Dell Restoration disk in your drive then restart if the system can read the cd then theres somethign wrong on the software side but if you cant read it there either the drive is busted and tha tmeans you need a new one preferably have one sent to you through mail so you dont have to send in the whole system unless you have on site then get a techie to come by
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