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Just ordered a m5550

post #1 of 61
7/17/06 at 4:23am
Thread Starter 
Hi guys,

I'm new here and had some questions.

I just ordered the following:
[1] Area-51® m5550

Processor: Intel® Core™ Duo Processor T2500 2.0GHz 2MB Cache 667MHz FSB
Operating System (Office software not included): Genuine Microsoft® Windows® XP Professional with Service Pack 2
Display: Alienware® m5550 15.4" WideUXGA 1920 x 1200 LCD
Motherboard: Alienware® Intel® 945PM + ICH7 Chipset
Memory: 2GB Dual Channel DDR2 SO-DIMM at 667MHz - 2 x 1024MB
Hard Drive: 100GB Serial ATA 1.5Gb/s 7,200 RPM w/ NCQ & 8MB Cache
Primary CD ROM/DVD ROM: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/Software
Video/Graphics Card: 256MB NVidia® GeForce™ Go 7600
Sound Card: Intel® 7.1 High-Definition Audio
Wireless Network Card: Internal Intel® PRO Wireless 3945 a/b/g Mini-Card
Communications: Integrated 10/1000Mb Gigabit Ethernet & 56K V.92 Modem
Warranty: 1-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
AlienRespawn: Alienware® Respawn Recovery Kit
Alienware Exclusive Offers: GameFly - Unlimited Game Rentals for 15 days - FREE TRIAL
Productivity Software: Microsoft® Works 8 Productivity Suite
Desktop Enhancements: Exclusive AlienGUIse Theme Manager

I was wondering if anyone knows if the 15.4" WideUXGA 1920 x 1200 LCD screens are on backorder still?

I was hoping to get my lappy ASAP. I placed my order on 7/13 and its now on phase 3. Do you think they got in a large shipment of the screens since they launched the new models? Don't you think they would have tried to compensate for the new orders of the new models?

Also, if anyone else has ordered the m5550, could you please chime in on your config as well as the progress on your machine?

Thanks for any help you guys can give me...
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post #2 of 61
7/17/06 at 7:49am
Very nice configuration. I'm sure they are trying to get the screens in ASAP...seems to be a general shortage.

The only thing you can do in the phase game is try to have PATIENCE (I know - it's hard to do!). Congrats.
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post #3 of 61
7/18/06 at 12:20pm
Thread Starter 
Thanks for the reply.

I sent them an e-mail yesterday to see if they would give me an ETA on my system.

No response yet.

Would it be wise to give them a call?
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post #4 of 61
7/18/06 at 3:20pm
I ordered mine on 7/15 and it's stuck on phase 3 aswell.

Here's my setup:


Processor: Intel® Core™ Duo Processor T2300 1.66GHz 2MB Cache 667MHz FSB
Operating System (Office software not included): Microsoft® Windows® XP Media Center Edition 2005 with Service Pack 2
Display: Alienware® m5550 15.4" WideXGA 1280 x 768 LCD
Motherboard: Alienware® Intel® 945PM + ICH7 Chipset
Memory: 1GB Dual Channel DDR2 SO-DIMM at 667MHz - 2 x 512MB
Hard Drive: 120GB Serial ATA 1.5Gb/s 5,400 RPM w/ 8MB Cache
Primary CD ROM/DVD ROM: 24x10x24 CD-RW / 8X DVD Combo w/Software MPEG2 Decoder
Video/Graphics Card: 256MB NVidia® GeForce™ Go 7600
Sound Card: Intel® 7.1 High-Definition Audio
Wireless Network Card: Internal Intel® PRO Wireless 3945 a/b/g Mini-Card
Communications: Integrated 10/1000Mb Gigabit Ethernet & 56K V.92 Modem
Mouse: Logitech® MX™ 1000 Laser Cordless Mouse
Power: AC Adapter - Belkin® AC Anywhere 300W
Power: Surge Protector - APC Pnote ProC6 Mobile Surge Protector
Warranty: 3-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
AlienRespawn: Alienware® Respawn Recovery Kit
Alienware Exclusive Offers: GameFly - Unlimited Game Rentals for 15 days - FREE TRIAL
Security and Utility Software: Norton™ Internet Security ™ 2006
Productivity Software: Microsoft® Works 8 Productivity Suite
Desktop Enhancements: Exclusive AlienGUIse Theme Manager
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post #5 of 61
7/18/06 at 3:32pm
[1] Area-51® m5550

Processor: Intel® Core™ Duo Processor T2300 1.66GHz 2MB Cache 667MHz FSB
Display: Alienware® m5550 15.4" WideUXGA 1920 x 1200 LCD
Memory: 2GB Dual Channel DDR2 SO-DIMM at 667MHz - 2 x 1024MB
Hard Drive: 80GB Serial ATA 1.5Gb/s 7,200 RPM w/ NCQ & 8MB Cache
Primary CD ROM/DVD ROM: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/Software
Video/Graphics Card: 256MB NVidia® GeForce™ Go 7600
Alienware Mouse Pad: Alienware® Mousepad

Seriously this is the best mouse pad in the world. I have one already, but I'm gonna sell it with my area-51m 766 as a "bonus". ^.^

I ordered mine on 7/14, phase 3.
I plan on upgrading my processor in about 6 months, so I can live with the cheapest one for now.
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post #6 of 61
7/18/06 at 3:43pm
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post #7 of 61
7/18/06 at 6:11pm
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post #8 of 61
7/18/06 at 8:28pm
Thread Starter 
I received an e-mail from them about my ETA. Armando answered my e-mail stating that the machine should be shipped on Aug 2nd.

Has anyone ever gotten their machines earlier than the ETA?
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post #9 of 61
7/18/06 at 9:38pm
Quote:
Originally Posted by Allastorm
You basically have the same configuration as me, except you have the better graphics card! The wait it absolutely killing me!

Hang in there Allyson, the wait is worth it...
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post #10 of 61
7/18/06 at 9:41pm
Quote:
Originally Posted by HuKaShI
I received an e-mail from them about my ETA. Armando answered my e-mail stating that the machine should be shipped on Aug 2nd.

Has anyone ever gotten their machines earlier than the ETA?

Believe it or not, I've gotten all of my machines before the ETA except the m9700 I have on order, and that's my own fault for changing the order so many times.

When they were smaller, 30 days was their standard build time, and all of my systems were delivered on the last day or a couple days before the estimate.

I've seen some people actually get their machines in just over a week. It really depends on what you order.
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post #11 of 61
7/18/06 at 10:26pm
Quote:
Originally Posted by Hammerhead
Hang in there Allyson, the wait is worth it...

I know, thanks for the reasurrance lol.

I just sent back the final financing papers via Snail mail (Ugg!!) So I expect that by thursday they will be able to move me forward in the phases... which totally sucks since I ordered it last thursday which means that the aw credit card set my back an entire week But oh well... Patience is a virtue lol!
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post #12 of 61
7/19/06 at 2:31pm


I just checked my status and somehow I'm back to phase 1.







I'm seriously considering contacting alienware.
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post #13 of 61
7/19/06 at 2:35pm
Try refreshing the page its a glitch on the phase page lol
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post #14 of 61
7/19/06 at 3:39pm
Yeah, if you've been past phase 1, and it shows you at phase 1, hit refresh and it'll probably show differently. If the process times out before you see the result it reverts to phase 1...
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post #15 of 61
7/19/06 at 4:02pm
Thread Starter 
Yeah, its happening to me as well...
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post #16 of 61
7/20/06 at 12:56pm
Area-51® m5550

Processor: Intel® Core™ Duo Processor T2700 2.33GHz 2MB Cache 667MHz FSB
Operating System (Office software not included): Genuine Microsoft® Windows® XP Professional with Service Pack 2
Display: Alienware® m5550 15.4" WideUXGA 1920 x 1200 LCD
Motherboard: Alienware® Intel® 945PM + ICH7 Chipset
Memory: 2GB Dual Channel DDR2 SO-DIMM at 667MHz - 2 x 1024MB
Hard Drive: 100GB Serial ATA 1.5Gb/s 7,200 RPM w/ NCQ & 8MB Cache
Primary CD ROM/DVD ROM: 8X Dual Layer DVD+/-RW / 24X CD-RW Combo w/Software
Video/Graphics Card: 256MB NVidia® GeForce™ Go 7600
Sound Card: Intel® 7.1 High-Definition Audio
Wireless Network Card: Internal Intel® PRO Wireless 3945 a/b/g Mini-Card
Communications: Integrated 10/1000Mb Gigabit Ethernet & 56K V.92 Modem
Warranty: 1-Year AlienCare Toll-Free 24/7 Phone Support w/ Onsite Service
Productivity Software: Microsoft® Streets & Trips 2006 with GPS Locator
Security: APC Personal Biometric USB Pod - Fingerprint Reader
Notebook Coolers / Stands: Xbrand 360 Adjustable Stand with USB 2.0 Hub
Floppy Drive: USB Floppy Drive
Desktop Enhancements: Exclusive AlienGUIse Theme Manager



Ordered yesterday, in phase 5 already! Just kidding, obviously. I honestly want to go to wherever they build aw's and build it myself just so I can get it faster.
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post #17 of 61
7/22/06 at 12:15am
dam i just orders my m5750 and its already on phase 5 after about 2 days does it phase up pretty fast after that??
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post #18 of 61
7/22/06 at 5:39am
Thread Starter 
Are you serious?

Already on phase 5?

Are you pulling my leg? Mine has been on Phase 3 for the past 7 days. I called them up yesterday and today and they still have no idea when my order will go into production.
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post #19 of 61
7/23/06 at 11:59am
Hukashi, he said "just kidding."
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post #20 of 61
7/26/06 at 4:43pm
Thread Starter 
So I called up Customer Service today and talked to Anna about my order. She was great to deal with.

She told me that she found out that the LCD screens and the Video Cards are on back order. She said the parts should be in either on Aug. 1st or 2nd. It's refreshing to finally talk to someone over there that has a clue and is willing to help.

I'll call them back on the 2nd to see if my status has changed.
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