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Shipping in 10 days? - Page 2

post #21 of 94
7/21/06 at 7:51pm
oh i will, hopefully they get yours put together quickly!
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post #22 of 94
7/25/06 at 4:15am
Pfff. 10 days of waiting is nothing. You have to be a real hardcore person and wait 2 months for it to ship. Now that is waiting. LOL

It is well worth the wait.
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post #23 of 94
7/25/06 at 12:08pm
Yeah one reason i waited till people started gettin thiers is because if i had to wait that long i would probably lose my mind

but mine should be here friday!
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post #24 of 94
7/25/06 at 2:47pm
Thread Starter 
I hit phase 5 today!!!
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post #25 of 94
7/25/06 at 6:26pm
The hard part always is getting all the parts in. It isn't just like run to the store and get one, they have to get it probibly from a vendor they have an agreement with. The vendor probibly buys them from whichever company manufactors them. The company that manufactors the part, needs to get the parts to make the component.

There is so many people and companies in this process, alienware always gets the blame.
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post #26 of 94
7/25/06 at 8:04pm
well naturally people will look for someone to blame, and the first to get blamed is who they can see. Though i don't think the amount of time its taken for my system to be built and put on a truck is unacceptable, actually its about a week ahead of the original estimated date.

Though sometimes yeah I have read that their estimates can be off, way off, i guess sometimes *stuff* happens.
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post #27 of 94
7/25/06 at 9:58pm
although your order was all done within 3 days, there is still potential that things will not work.

I'd rather they took their time, and not rushed putting a $2k + machine together in less than 3 days
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post #28 of 94
7/26/06 at 12:59am
whats the difference if they do it well? If its put together well, and works like an Alienware should, then by all means, give it to me in 3 days, but yea, definitely want it to be done well
oh yea, I hit Phase 5 today
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post #29 of 94
7/26/06 at 4:20am
yeah once you hit phase 5, you wonder why you was gettin so upset during phase 3. It's like yay! im half way there now!
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post #30 of 94
7/27/06 at 12:31pm
You guys are lucky. I ordered mine on 25 JULY 06 at around 10am...it went to phase 5 yesterday and it's still there today. This sucks. I want my lappy!!!!
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post #31 of 94
7/27/06 at 12:47pm
Quote:
Originally Posted by officernick2003
You guys are lucky. I ordered mine on 25 JULY 06 at around 10am...it went to phase 5 yesterday and it's still there today. This sucks. I want my lappy!!!!

Your lucky, I was stuck in phase 3 since the day I ordered which was July 24. I finally called today and found out the morons in financing didn't charge my credit card properly and got the infamous "We're sorry for the inconvienience; We'll put in for rush processing" speech. Knowing my luck, the parts I need will be out of stock now haha.
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post #32 of 94
7/27/06 at 12:50pm
Quote:
Originally Posted by tripz1196
Your lucky, I was stuck in phase 3 since the day I ordered which was July 24. I finally called today and found out the morons in financing didn't charge my credit card properly and got the infamous "We're sorry for the inconvienience; We'll put in for rush processing" speech. Knowing my luck, the parts I need will be out of stock now haha.

Unless you ordered one of the two headphone sets that ARE on backorder your system should progress along smoothly.

Update: 1139HRS I'm still in Phase 5!
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post #33 of 94
7/27/06 at 12:54pm
funny, if you guys think that just becuase your order status shows a certain phase, that you will get you machines in a day or 2...
you can go from phase 8 to phase 3 for no apparent reason, so don't get excited until the FED EX guy knocs on your door, or, at the very least, until you have a tracking number..
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post #34 of 94
7/27/06 at 12:56pm
Quote:
Originally Posted by wase4711
funny, if you guys think that just becuase your order status shows a certain phase, that you will get you machines in a day or 2...
you can go from phase 8 to phase 3 for no apparent reason, so don't get excited until the FED EX guy knocs on your door, or, at the very least, until you have a tracking number..

I know, I've ordered from Alienware before, it's just that the wait is terrible...but it is definitely worth it.
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post #35 of 94
7/27/06 at 1:07pm
man ive been stuck at phase 3 since monday so yea the phase 3 has got to be the longest phase. and i placed my order since the 21. plus this is my first alienware so the wait is just killing me. stoopid phase game.
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post #36 of 94
7/27/06 at 1:22pm
Quote:
Originally Posted by silverxb
man ive been stuck at phase 3 since monday so yea the phase 3 has got to be the longest phase. and i placed my order since the 21. plus this is my first alienware so the wait is just killing me. stoopid phase game.
I'd call financing and your bank to make sure that they took your money. I don't think they even start 'pre-production' without payment. I called today and finally got it charged to my card and they guy said it would be out the door around Monday. officenick: I actually ordered an Area 51 m5750 and nothing was in backorder then or now. It was just stuck there like i said because the inefficient people who work in their billing/fianance dept. I say they need to bring in some "effciency experts" like they did in Office Space or use an automatic clearing house system like 99.9% of other e-tailers do.
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post #37 of 94
7/27/06 at 1:24pm
WOOO HOOOOOO!!!!

I'm on Phase 8 as of 1210HRS!!!!!!!!!!!

Hopefully it will ship today!!!!
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post #38 of 94
7/27/06 at 2:15pm
Thread Starter 
Phase 3 takes the longest once you get past that phase then it goes fast, unless there is a problem.
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post #39 of 94
7/27/06 at 4:39pm
Quote:
Originally Posted by phillymach1
Phase 3 takes the longest once you get past that phase then it goes fast, unless there is a problem.

But why though? Isn't that what Phase 2 is for? If everythings already been 'processed' then it shouldn't take 3-4 days for them to start PRE-production. I'm just curious BTW, not trying to start an arguement. I just find it very confusing/amused yet annoyed at the same time
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post #40 of 94
7/27/06 at 4:53pm
yeah it confused me too, but what i chalked it up to being is they can only have XX number of computers in production at a time (limited staff and space) so once your order hits phase 3 it just sits there till your # is up.

Phase 4 must take very little time, being i have yet to hear anyone even seeing it, just 3 --> 5

also being their phase system isn't automated, at least as i understand it, at best it will get updated once a day, for the progress of that day.

still fairly small company, and the process of production is pretty involved, like Hammerhead has mentioned, they don't just have the systems sitting on a shelf to slap a couple hard drives in and off it goes

what would be kind of neat is like a #d queue to look at like, you have 204 computers ahead of you in queue... but then they might get more people mad in seeing there are cases where orders are pushed ahead of others in queue...

also trying to give a estimated time for the length of a queue would be very difficult, being if there is a problem with a computer it goes back a couple steps in production, not re entering the queue line, it delays the orders behind it as well


but then don't quote me on any of this, just pure speculation ;D
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