I'm having my laptop replaced by Dell (acually I think it is still going through approval) because I've been getting heat issues and other hardware issues for a while now. And I'm so glad I got the warranty AND the complete care. This is a Dell 9100 with 2.8ghz and came with the radeon 9700. When talking to customer support chat online, I was given a link to a comp with the same service tag # But when talking to others on forums that have had their Dell 9100 laptops replaced, they were given Dell 9400/M1710 XPS. Since they don't make the Dell 9100's any longer, it just seems odd that's all.
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7/22/06 at 10:10pm