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BLUE SCREEN with i9300.. HELP

post #1 of 6
7/23/06 at 11:14pm
Thread Starter 
I just turned my computer on and am getting the blue screen of death

Here is what it says


Technical Info:

*** STOP: 0x0000008E (0xC0000005, 0xBF803EF6, 0xF6A50C94, 0x0000000)

*** win32k.sys - Adresss BF803EF6 base at BF800000, DateStamp 43446a58


and i cant open win xp in Safe mode or anything any suggestion???
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post #2 of 6
7/24/06 at 1:08am
Found this on microsoft's site...

http://support.microsoft.com/kb/315335/

It's a start.
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post #3 of 6
7/24/06 at 2:08am
Thread Starter 
thanks i saw that i guess i need to try and reinstall windows??
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post #4 of 6
7/26/06 at 2:29pm
Try the windows repair option first. You get the option when you load the restore cd. If it works it would save you the hassle of reinstalling everything.
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post #5 of 6
7/27/06 at 1:33pm
Thread Starter 
Quote:
Originally Posted by DELL-Machina
Try the windows repair option first. You get the option when you load the restore cd. If it works it would save you the hassle of reinstalling everything.
It wont even let me load a cd it goes to the black screen first saying it was shut down improperly and what option I would like to use then witch ever option i pick it goes to the BLUE SCREEN.


Is there something i have to push so it runs the cd??
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post #6 of 6
7/28/06 at 2:13pm
Quote:
Originally Posted by tosh_y
It wont even let me load a cd it goes to the black screen first saying it was shut down improperly and what option I would like to use then witch ever option i pick it goes to the BLUE SCREEN.


Is there something i have to push so it runs the cd??


yes, press F12 right after it powers up, it will give you a one-time boot menu.
select boot from cd.

you can do a repair install or in-place upgrade...

sometimes a top 8d is related to symantec drivers, symevent.sys. I have also seen 8D stops from faulty Ram.

Have you made any hardware changes recently?
Do you have Symantec loaded?
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