Originally Posted by Filippo
But their resellerrating is higher than companies like bestbuy and buy.com
Doesn't mean jack, more people complain then praise. Best Buy and Buy.com have a larger customer base, which means more idiots complaining, meaning lower percentage numbers.
You have to remember, not everybody uses those sites properly. Some fault the store for problems with the product itself (product sucks, doesn't do what they expected, etc), or something UPS or Fedex did.